Post by SiriusBlackx » Sat Dec 15, 2012 1:55 am

Image

The description menu is missing.

I dont know how to resolve this.

Help ..... :-\

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Post by MrTech » Sat Dec 15, 2012 5:43 am

I don't read Spanish but do you mean the wysiwyg editor is missing from the description panel?

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Post by SiriusBlackx » Sun Dec 16, 2012 4:31 am

Yes. And i dont know how to resolve this.

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Post by MrTech » Sun Dec 16, 2012 4:42 am

Here are some questions to ask yourself that may help get to the root of the problem. But first, try to copy the original files for CKEditor back to your server in case one of them went missing or corrupt. If this is a new cart then just delete and re-install instead of wasting time trying to figure out what's wrong.

You can find it here:

Code: Select all

admin/view/javascript/ckeditor/
Does the html editor work in English language?
Does the html editor work in other sections of your site? You can add or edit a category to see if it's there.
Did html editor work before you added Spanish language?
If you remove the Spanish language and just go with default English, does the html editor work then?

Finally, did you add a mod or make some kind of change yourself that may have caused this to happen?

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Post by SiriusBlackx » Wed Jan 09, 2013 7:53 pm

Solved.

I unistal all opencart and install again.

Now its working just fine.

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