The order gets processed successfully AND gets recorded in the back office BUT the stock is not reduced accordingly. After a few orders we noticed that the stock was not being subtracted as items which sold out still had their initial stock level.
Can anyone help me or offer guidance as to how I can fix it please? To give you some information on the setup:
- The return url in paypal has been set to: http://www.mydomain.com/shop (the shop is in a subfolder).
- Payment Data Transfer is on, as is IPN
I'm copying and pasting the browser URL below of the success page on the website that the user is returned to (just changed the domain name). The item number appears blank so I'm not sure if this value is getting lost somewhere?
Code: Select all
http://www.mydomain.com/shop/index.php?route=checkout/success&tx=4V713012J1974834T&st=Completed&amt=4.39&cc=GBP&cm=aWI%3d&item_number=
Thanks in advance for your help!