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[SOLVED] Why is the coupon discounting the checkout total and not just the product?
Posted: Wed Jan 10, 2018 8:59 pm
by TomSut
Hello,
I have made a coupon for 20% off and when its used in the checkout it is taking 20% off the grand total.
I just want the coupon discount to take 20% off the product total and not the postage.
Is this possible?
Thank You
Tom
Opencard version 1.5.5.1
Re: Why is the coupon discounting the checkout total and not just the product?
Posted: Wed Jan 10, 2018 10:21 pm
by Johnathan
Coupons shouldn't take into account the shipping cost by default. Are you sure you don't have a mod installed that is changing how coupons work? Also double-check that you haven't made your coupon give "free shipping" which will always give a 100% discount on the shipping cost applied to the order.
Re: Why is the coupon discounting the checkout total and not just the product?
Posted: Wed Jan 10, 2018 11:47 pm
by TomSut
I am using what came with Opencart
Sales - Coupons
Free shipping is set to No.
Any other thoughts?
Tom
Re: Why is the coupon discounting the checkout total and not just the product?
Posted: Sat Jan 13, 2018 12:49 am
by Johnathan
Look at the mods you have installed. This is not how a default OpenCart installation works, so you have to have something installed that is changing this.
For example, see the attached screenshot. This is a 10% coupon, which is only applying to products in the cart, not the $5.00 shipping cost.
Re: Why is the coupon discounting the checkout total and not just the product?
Posted: Fri Jan 19, 2018 10:53 pm
by TomSut
Thanks for you input Johnathan
I have just uninstalled our custom checkout extension and re installed it.
Seemed to do the job for now
Regards
Tom