1. Which Version of OpenCart are you using (e.g. 18.104.22.168, 22.214.171.124, 126.96.36.199, etc.)
2. Is it a clean install or an upgrade (if upgrade, from - to version)
3. Which template are you using - if not standard, provide details and if possible a link to the template vendor
4. Is the shop modified, e.g. which modules/extensions are installed
4.a Are you using VQMod to run modifications - if, which version
5. If the shop was running until today without any problems, did you check if there was a server upgrade (e.g. php, mysql, etc.)
6. Whenever possible, post your environement (e.g. versions of php, MySQL)
And if you have a problem that is on your site, be sure to include a link!
Consider, the more you are telling about your problem, the more exact these infos are, the faster and better you will get help.
Reason: Enhanced description
Norman in 't Veldt
Moderator OpenCart Forums
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