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Orders not showing up
Posted: Tue Mar 30, 2010 3:27 am
by scoop
A customer made an order for the first time although the order is not showing up on admin panel, but the payment was completed into my paypal account.
www.dp-fashion.co.uk
Help please?
Re: Orders not showing up
Posted: Tue Mar 30, 2010 7:12 am
by scot80
You have a live shop and not tested before going online? Very bad idea...
Go to your Orders and select missing orders under the "status" column and filter.
If it's there, you found it.
Of not have a look in your database under "oc_order". If it's nothing in there you have a problem...
Re: Orders not showing up
Posted: Tue Mar 30, 2010 2:48 pm
by gavin m
What version are you on? I'm currently on 1.3.2 and have a similar issue, but it's not a biggy as the order is under the 'missing order' filter.
I'm sure this was fixed in a later build though, so if you can't live with it, I would suggest upgrading.
Re: Orders not showing up
Posted: Tue Mar 30, 2010 2:50 pm
by i2Paq
scoop wrote:A customer made an order for the first time although the order is not showing up on admin panel, but the payment was completed into my paypal account.
http://www.dp-fashion.co.uk
Help please?
This is not OpenCart releated but PayPal.
Wiki on PayPal.
Re: Orders not showing up
Posted: Tue Mar 30, 2010 10:34 pm
by scoop
is there anyway to fix it?
Re: Orders not showing up
Posted: Tue Jan 17, 2017 11:05 pm
by supreet
I have the same problem in opencart 2.3. Orders are entered in database but do not show in admin panel.
So please help me
Re: Orders not showing up
Posted: Tue May 16, 2017 5:39 pm
by a.kandel
Me to have the same issue opencart 2.3. Orders are entered in database but do not show in admin panel. @supreet have you solved it?