Post by scoop » Tue Mar 30, 2010 3:27 am

A customer made an order for the first time although the order is not showing up on admin panel, but the payment was completed into my paypal account.


www.dp-fashion.co.uk

Help please?

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Post by scot80 » Tue Mar 30, 2010 7:12 am

You have a live shop and not tested before going online? Very bad idea... ::)

Go to your Orders and select missing orders under the "status" column and filter.
If it's there, you found it. :)
Of not have a look in your database under "oc_order". If it's nothing in there you have a problem...

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Post by gavin m » Tue Mar 30, 2010 2:48 pm

What version are you on? I'm currently on 1.3.2 and have a similar issue, but it's not a biggy as the order is under the 'missing order' filter.

I'm sure this was fixed in a later build though, so if you can't live with it, I would suggest upgrading.

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Post by i2Paq » Tue Mar 30, 2010 2:50 pm

scoop wrote:A customer made an order for the first time although the order is not showing up on admin panel, but the payment was completed into my paypal account.
http://www.dp-fashion.co.uk

Help please?
This is not OpenCart releated but PayPal.

Wiki on PayPal.

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Post by scoop » Tue Mar 30, 2010 10:34 pm

is there anyway to fix it?

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Post by supreet » Tue Jan 17, 2017 11:05 pm

I have the same problem in opencart 2.3. Orders are entered in database but do not show in admin panel.
So please help me

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Post by a.kandel » Tue May 16, 2017 5:39 pm

Me to have the same issue opencart 2.3. Orders are entered in database but do not show in admin panel. @supreet have you solved it?

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