- To provide the full OC version (4 decimals as per the opencart.com's downloads page describes)What am I missing?
- To check the error / access logs once the email transaction being sent or failed on being sent from your server
- The exact route location from where the issue you are describing is actually originating from
- Trying a newer OC version on a test server / folder noticing if the issue still persists
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Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
- version OC 1.5.6
- error report
2018-05-24 5:15:28 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-05-24 5:18:48 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-19 4:55:44 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-19 4:56:08 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-19 4:57:52 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-19 23:12:39 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-19 23:13:05 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-19 23:16:54 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-20 1:07:21 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-20 1:07:40 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-20 1:08:28 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-20 1:09:25 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-20 1:11:05 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-20 2:15:58 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-20 2:17:19 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-20 2:26:28 - PHP Notice: Error: DATA not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 380
2018-06-21 4:16:20 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
2018-06-22 2:00:16 - PHP Warning: fsockopen(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/summi107/public_html/system/library/mail.php on line 153
2018-06-22 2:00:16 - PHP Warning: fsockopen(): unable to connect to 236.inmotionhosting.com:587 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in /home/summi107/public_html/system/library/mail.php on line 153
2018-06-22 2:00:16 - PHP Notice: Error: php_network_getaddresses: getaddrinfo failed: Name or service not known (0) in /home/summi107/public_html/system/library/mail.php on line 156
2018-06-22 2:00:20 - PHP Warning: fsockopen(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/summi107/public_html/system/library/mail.php on line 153
2018-06-22 2:00:20 - PHP Warning: fsockopen(): unable to connect to 236.inmotionhosting.com:587 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in /home/summi107/public_html/system/library/mail.php on line 153
I contacted my host and said its a php issue and they said If I'm using php then its an opencart issue. I'm officially confused.
When you contacted your host, either you did not provided these logs or you may have provided these logs but your host provided you the wrong information due to lack of hosting knowledge; an agent working on the wrong spot at the wrong call and that the wrong time probably - if the case. Based on the above quote, the issue you are encountering is with email configurations from your OC admin. Either the hostname or the hostname associated with the port number you've specified cannot be reached.unable to connect to 236.inmotionhosting.com:587
Ensure to use the right hostname and port number in your OC admin email configuration form. If you are unsure what the configurations are, either look on Google or contact your host to obtain the right email account information. Another location to look would be in your email hosting account information - the one you usually have when purchasing your hosting plans.
It may also be possible that your host may have blocked SMTP communications through that port or the entire mailbox from the web. If so, you may also want to try to initiate your email configuration with sendmail from your OC admin email configuration form. As an alternative solution, since you are using an old version of OC, you may also want to use an extension or replacing the email library class with a newer version noticing if the issue would be resolved - assuming your email configurations are correct and if they are correct.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
The error log have been provided and all other details have been verified. We have tweaked and still the following message is still being registered:
2018-06-25 6:33:17 - PHP Notice: Error: EHLO not accepted from server! in /home/summi107/public_html/system/library/mail.php on line 200
What is EHLO?
The mail function use to work until 24 May.
Is this an OC error?
Thanks heaps!
This happens when you sensor a mail from a different domain as your site is a Google mail.
Make sure your shops mail adres is from your domain, as setup in email section of your hosting panel.
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Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Fatal error: Call to undefined function start() in /home/summi107/public_html/index.php on line 19
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
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