"You have not made any previous downloadable orders!"

[iWood]

OpenCart Version 1.5.3.1

Currently in testing mode. I have a downloadable product that is linked to two files on the Products -> Links tab.

I am using Authorize.net in test mode.

The test transaction completes. However: when I click on the URL in the e-mail that is supposed to allow me to download the purchased files ("Once your payment has been confirmed you can click on the link below to access your downloadable products:"), it opens the Account Downloads page, which displays this message:

You have not made any previous downloadable orders!

I thought this might be due to the Authorize.net testing mode, so I set up the Cash On Delivery payment option.

Still no luck.

Has anyone else seen this issue?

Does anyone have any troubleshooting suggestions?

Many thanks for your support.

~Ian

[oc-extensions]

Order status need to be "complete" if you want to find in account-> download.

Try to set from admin order status to complete and then check downloads.

[iWood]

As it turns out: I needed to use a differeny AUthorize.net server for testing purposes. Good to go, now.