Q - Thanks again for taking the time to provide a good explanation about this.
The main reason we're looking to do this is due to the fact that the in store POS that we have running does not communicate with the online store, so unfortunately, there are a lot of times when we don't actually have the product that was ordered because it's been sold in the retail store before we can update the online store.
We like the "authorize" feature so that we could double check to make sure we have the items and then as long as we do, we can then capture the payment and get the product shipped.
Do you have a recommendation about a developer? I've contacted a few listed around this site and haven't had much response if any at all.
Thanks!!!
Qphoria wrote:cwswebdesign wrote:Thanks for the response Q. Am I on my own in wondering about a further integration to allow an admin to void or capture a payment from the admin section instead of having to go to Authorize.net or Paypal to void and capture transactions? Just seems like a lot of people act surprised when I ask about this, but I've seen it in other carts.
I can tell you it isn't in the plans. Features like that are niceties but have the ability to be done from the main gateway site as well so there is no "need" persay. The only place to add it would be within the payment gateway admin configuration area as that is part of the dynamic extension system.. not fully intuitive when you want to do it from the individual order which has no plug-n-play extension framework in place. And, not all gateways offer that ability so it doesn't make a lot of sense to add the placeholders for it into the order system. Additionally... just as an educated guess from my own online stores.. less than 1 out of 50 payments on average need to be refunded.. not really enough that it would apply to most people to bother taking the time to integrate the feature.
Your best bet would be to hire someone to code that in for you as needed.
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Thanks!