Apologies for the newbie question -- I did try to search for an answer but was unsuccessful. I'm not adept with the lingo, which I think is why I'm failing at this step. I've installed the OC files (v3.0.2.0) and I'm on step 3 (configuration) on my server, which involves supplying database connection details. Unfortunately, the OC documentation only shows a picture of this screen, with no further help -- is there a place where these fields are better defined? The field names don't match what I'm seeing in CPanel.
Do I assume the Hostname = my website name? My web server is Web Hosting Canada (whc), and no matter what I enter in the Username field, the resulting error includes "mysqli::__construct(): (28000/1045): Access denied for user 'username'@'laurierweb.whc.ca' (using password: YES)".
How can I move forward and finish my installation? Thanks for your attention, and I'm happy to provide whatever additional info you need.
Thanks so much, Johnathan -- that entry, with a few attempts using different combinations of usernames, worked for me. Much appreciated!
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