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Cart stuck at STEP 5

Posted: Fri Mar 23, 2018 10:31 pm
by whitlander
Hi

This is my first install of open cart and am really impressed with it. I've have however hit an issue with the cart. It stuck at step 5 - select payment method. I'm using PayPal express and have tried i different browsers/machines. Here is the site

any suggestion on how to troubleshoot?

Re: Cart stuck at STEP 5

Posted: Sat Mar 24, 2018 12:43 am
by IP_CAM
Well, if this is your first attempt, to handle OC, why then already using a Custom Theme ?!
And did you try the same 'procedure' by use of the Default OC Theme first ? Then, you would
already know, if the problem might only be related with the (heavy loaded!!) dalia Theme,
and then, you'll better contact the Theme Creator, to hopefully get assisted:
https://www.opencart.com/index.php?rout ... n_id=32314
http://forum.felixtheme.com/support/

Ernie

Re: Cart stuck at STEP 5

Posted: Sat Mar 24, 2018 7:26 am
by whitlander
Hi

Thanks for the advice. I'll try the developer.

Thanks

Re: Cart stuck at STEP 5

Posted: Sat Mar 24, 2018 4:03 pm
by whitlander
Hi

I've been in contact with the developer who has had told me that this is an issue with opencart code. The issue remains with the default theme also.

How do I troubleshoot this?

My error log doesn't show anything in relation to the checkout. This is only one recent error from yesterday but this is now fixed:

2018-03-23 13:52:07 - PHP Notice: Undefined index: category_id in /home/cbdlipos/buy.cbdliposome.co.uk/system/library/themeoptions.php on line 415
2018-03-23 13:52:07 - PHP Notice: Undefined index: category_id in /home/cbdlipos/buy.cbdliposome.co.uk/system/library/themeoptions.php on line 419
2018-03-23 14:11:55 - PHP Notice: Undefined index: category_id in /home/cbdlipos/buy.cbdliposome.co.uk/system/library/themeoptions.php on line 415
2018-03-23 14:11:55 - PHP Notice: Undefined index: category_id in /home/cbdlipos/buy.cbdliposome.co.uk/system/library/themeoptions.php on line 419



Thank you

Re: Cart stuck at STEP 5

Posted: Sun Mar 25, 2018 4:30 pm
by victorj
First enable another payment methode like banktransfer or any payment methode that does not connectie to a remote service and check if checkout is working.
If that is working its PayPal either not set up correct or a problemen with gateway.
If banktransfer is stuck as well probally your mailsetup is incorrect and hangslot when trying to send out the conformation email.

Re: Cart stuck at STEP 5

Posted: Tue Mar 27, 2018 5:59 am
by whitlander
Thank you for taking the time to reply. I'll investigate the mail cause. thanks

Re: Cart stuck at STEP 5

Posted: Mon Apr 02, 2018 12:25 am
by yasmalik
Hi, i have same issue as i am using default theme and problem is still same with default theme. when i press paypal button it opens popup and auto closed.