Post by whitlander » Fri Mar 23, 2018 10:31 pm

Hi

This is my first install of open cart and am really impressed with it. I've have however hit an issue with the cart. It stuck at step 5 - select payment method. I'm using PayPal express and have tried i different browsers/machines. Here is the site

any suggestion on how to troubleshoot?
Last edited by whitlander on Tue Mar 27, 2018 5:59 am, edited 1 time in total.

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Post by IP_CAM » Sat Mar 24, 2018 12:43 am

Well, if this is your first attempt, to handle OC, why then already using a Custom Theme ?!
And did you try the same 'procedure' by use of the Default OC Theme first ? Then, you would
already know, if the problem might only be related with the (heavy loaded!!) dalia Theme,
and then, you'll better contact the Theme Creator, to hopefully get assisted:
https://www.opencart.com/index.php?rout ... n_id=32314
http://forum.felixtheme.com/support/

Ernie

Ernie's OpenCart v.1.5.6.5 LIGHT + V-Pro + OpenShop Admin v.1.75 Test Sites
http://www.bigmax.ch - http://www.opencart.li/shop/
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Post by whitlander » Sat Mar 24, 2018 7:26 am

Hi

Thanks for the advice. I'll try the developer.

Thanks

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Post by whitlander » Sat Mar 24, 2018 4:03 pm

Hi

I've been in contact with the developer who has had told me that this is an issue with opencart code. The issue remains with the default theme also.

How do I troubleshoot this?

My error log doesn't show anything in relation to the checkout. This is only one recent error from yesterday but this is now fixed:

2018-03-23 13:52:07 - PHP Notice: Undefined index: category_id in /home/cbdlipos/buy.cbdliposome.co.uk/system/library/themeoptions.php on line 415
2018-03-23 13:52:07 - PHP Notice: Undefined index: category_id in /home/cbdlipos/buy.cbdliposome.co.uk/system/library/themeoptions.php on line 419
2018-03-23 14:11:55 - PHP Notice: Undefined index: category_id in /home/cbdlipos/buy.cbdliposome.co.uk/system/library/themeoptions.php on line 415
2018-03-23 14:11:55 - PHP Notice: Undefined index: category_id in /home/cbdlipos/buy.cbdliposome.co.uk/system/library/themeoptions.php on line 419



Thank you

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Post by victorj » Sun Mar 25, 2018 4:30 pm

First enable another payment methode like banktransfer or any payment methode that does not connectie to a remote service and check if checkout is working.
If that is working its PayPal either not set up correct or a problemen with gateway.
If banktransfer is stuck as well probally your mailsetup is incorrect and hangslot when trying to send out the conformation email.

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Post by whitlander » Tue Mar 27, 2018 5:59 am

Thank you for taking the time to reply. I'll investigate the mail cause. thanks

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Post by yasmalik » Mon Apr 02, 2018 12:25 am

Hi, i have same issue as i am using default theme and problem is still same with default theme. when i press paypal button it opens popup and auto closed.

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