Post by wackychick » Fri Feb 16, 2018 4:49 am

It just says internal server error with no number or anything... How do I begin determining what the problem is? Fresh install of OC 3.0.2.0, linux server, php 7.1, no other extensions installed... thanking everyone in advance.

User avatar
Newbie

Posts

Joined
Tue Jan 27, 2015 8:05 pm

Post by straightlight » Fri Feb 16, 2018 5:58 am

Check the most recent web server access logs from your host console or from your root FTP folder - > access_logs or logs folder. More information is needed.

The most generated errors being found on Opencart forum originates from contributed programming. The increased counters are caused by posted redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


Legendary Member

Posts

Joined
Mon Nov 14, 2011 11:38 pm
Location - Canada, ON

Post by wackychick » Fri Feb 16, 2018 7:22 am

xx.xxx.xx.xxx - - [15/Feb/2018:16:03:59 -0700] "GET /shop/admin/index.php?route=tool/backup&user_token=rtdLdaJMZxYcu3z31E0slAIlMOieqIsz HTTP/1.1" 200 5536 "http://www.blahblahblah.com/shop/admin/ ... IlMOieqIsz" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36"
xx.xxx.xx.xxx - - [15/Feb/2018:16:04:17 -0700] "POST /shop/admin/index.php?route=tool/backup/import&user_token=rtdLdaJMZxYcu3z31E0slAIlMOieqIsz HTTP/1.1" 500 - "http://www.blahblahblah.com/shop/admin/ ... IlMOieqIsz" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36"

These are the two lines that corespond with what I was doing at that timestamp... substituted IP address with xxx and domain with blahblahblah. thanks again for looking.

User avatar
Newbie

Posts

Joined
Tue Jan 27, 2015 8:05 pm

Post by straightlight » Fri Feb 16, 2018 8:10 am

At this point, due to a failed import, I would suggest to restore backups.

The most generated errors being found on Opencart forum originates from contributed programming. The increased counters are caused by posted redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


Legendary Member

Posts

Joined
Mon Nov 14, 2011 11:38 pm
Location - Canada, ON

Post by wackychick » Fri Feb 16, 2018 9:04 am

That's exactly what I tried to do. I attempted to Restore an sql file that was generated with the backup feature that comes with OC and I got the internal server error. thanks anyway.

User avatar
Newbie

Posts

Joined
Tue Jan 27, 2015 8:05 pm

Post by straightlight » Fri Feb 16, 2018 9:07 am

What I meant is a restoration from a backup done in your host console to recover your database. A real restoration point.

The most generated errors being found on Opencart forum originates from contributed programming. The increased counters are caused by posted redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


Legendary Member

Posts

Joined
Mon Nov 14, 2011 11:38 pm
Location - Canada, ON
Who is online

Users browsing this forum: No registered users and 6 guests