Post by 1stnight » Tue Jan 08, 2019 10:51 pm

I'm testing Opencart 3.0 with Royal Mail shipping.

I get shipping shown if the country is Spain. No shipping if the country is Italy. Both are in Europe. What should I check?

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Post by kestas » Tue Jan 08, 2019 11:39 pm

You need to check geozones. In OC admin dashboard system/localisation/geozones

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Post by 1stnight » Wed Jan 09, 2019 12:09 am

Thanks for the advice to check Geo Zones.

Both Spain and Italy are in the same Geo Zone. The Geo Zone name is "Europe". They are not in any other Geo Zone.

Where else should I check, please?

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Post by ADD Creative » Wed Jan 09, 2019 5:38 am

Have you enabled "International Tracked & Signed" in the Royal Mail module? Spain is in "International Tracked" and "International Signed", whereas Italy "International Tracked & Signed". I think they should both show in "International Standard".

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