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Add a Debit to a customer account

Posted: Fri Dec 22, 2017 5:09 am
by cloverboy42
I run a service based business and I regularly have need to add a negative balance to my customers accounts when I upgrade there service or they incur a fee. I used to be able to add a negative balance (-15.00) to a transaction but since upgrading to v3.0.2 I can no longer to that. I need a fix or a workaround, any ideas?

Re: Add a Debit to a customer account

Posted: Fri Dec 22, 2017 5:17 am
by straightlight
What used to be the order total module name you used to have on the previous version of Opencart you were using? Have you look on the marketplace for an available version for v3.0.2.0 release of the extension you are currently inquiring for?

Re: Add a Debit to a customer account

Posted: Fri Dec 22, 2017 5:20 am
by cloverboy42
I was just using the generic Transaction feature in the Customer module (newbie hope this makes sense)

Re: Add a Debit to a customer account

Posted: Fri Dec 22, 2017 5:24 am
by straightlight
Which order total module did you installed in the admin before in order to make this deduction during checkout or when editing orders from the admin?

Re: Add a Debit to a customer account

Posted: Fri Dec 22, 2017 5:32 am
by cloverboy42
Store Credit, subtotal and total (according to the guy who built it for me)

Re: Add a Debit to a customer account

Posted: Fri Dec 22, 2017 5:36 am
by straightlight
Do you still have the old files of the order totals from your previous version aside?

Re: Add a Debit to a customer account

Posted: Fri Dec 22, 2017 5:46 am
by cloverboy42
Yes we do.

Re: Add a Debit to a customer account

Posted: Fri Dec 22, 2017 6:02 am
by cloverboy42
Good news, my OC guy figured out the fix... Thank you!