Post by secure-bay » Tue Mar 26, 2019 8:37 pm

Hi all
i've opencart 2.3.0.2
When I save a product the category link disappears
https://youtu.be/RJyKvQeBqWs

Can you help me?
Thank you

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Post by xxvirusxx » Tue Mar 26, 2019 8:41 pm

You use a custom extension, try to contact developer.

You can test without that extension.

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Post by secure-bay » Tue Mar 26, 2019 9:36 pm

thank you for answer
i've tried without admin side extension but nothing changed

https://www.youtube.com/watch?v=U9Iahp1 ... e=youtu.be

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Post by xxvirusxx » Tue Mar 26, 2019 10:08 pm

Check on System-->Tools-->error log

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Post by secure-bay » Wed Mar 27, 2019 1:48 am

no error shown

it's a strange error cause if you save anything it cancels the category link but if you save category link it remains

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Post by straightlight » Wed Mar 27, 2019 4:22 am

Check your server access logs if your error logs are empty. Forum rules.

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Post by secure-bay » Wed Mar 27, 2019 5:25 pm

it seems nothing is shown

https://ufile.io/6kh22

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Post by straightlight » Wed Mar 27, 2019 5:38 pm

error_logs posted on a website where it's asking to register to download. Anyway, another way to verify would be to edit your admin/model/catalog/product.php file.

In the editProduct method, find:

Code: Select all

$this->cache->delete('product');
add after:

Code: Select all

exit;
Then, edit another / same product and see if an error message comes up.

Dedication and passion goes to those who are able to push and merge a project.

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Post by straightlight » Thu Mar 28, 2019 4:27 am

Too small. To resolved these long log issues, you can always create a new service request in the Commercial Support section of the forum to get this done as a custom job.

Dedication and passion goes to those who are able to push and merge a project.

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