Post by KerryP » Fri Oct 12, 2018 11:07 am

Good afternoon,
I am currently running 2.3.0.2 and have found that our customers are not receiving email notification at the conclusion of their order unless payment method is bank transfer or cheque/money order. Anyone who actually pays on placement of order does not receive a copy.
Where can I find settings to change this please?

Kerry

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Post by straightlight » Fri Oct 12, 2018 5:57 pm

- Ensure your admin - > extensions - > events are all enabled (33 events by default)
- Ensure your admin- > systems - > settings - > edit settings - > mail tab configurations including the bottom are properly configured

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


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Post by thekrotek » Fri Oct 12, 2018 6:04 pm

straightlight wrote:
Fri Oct 12, 2018 5:57 pm
- Ensure your admin - > extensions - > events are all enabled (33 events by default)
- Ensure your admin- > systems - > settings - > edit settings - > mail tab configurations including the bottom are properly configured
This has nothing to do with mail settings, since for some payment methods emails are sent. This means, mail settings are OK.

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Post by straightlight » Sat Oct 13, 2018 9:59 pm

The bottom of the form's configuration was mentioned implicitly which means there are configurations to be reviewed on that tab.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


Regards,
Straightlight


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Location - Canada, ON

Post by xmanflash » Tue Oct 16, 2018 6:53 am

Hi Straightlight - I am working with Kerry, and can say for sure that there are no Events in the list at all..

- Ensure your admin - > extensions - > events are all enabled (33 events by default)

The events list is an override list so are you sure about 33 events by default? If so, why would I be not seeing any at all ?

Thanks,
Pete

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