Greetings,
Orders to my store have really slowed down lately. And many of the one's I'm getting are "Pending" and never finish payment to Paypal. Or multiple orders same orders in a row that are not paid/finished. Does anyone know what might be happening?
1 customer said : "i hit submit button but nothing happens so i try again but nothing happens"
No OC version posted.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
From the developers kit - > console tab, what do you see when hitting the submit button? Also, which payment module are you using? More information is needed. Error / Server access logs required.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
If "nothing happens" means that customer stays on the same page, you have JavaScript error then. You can debug it using Developer Tools of your browser. Basic coding/debugging skills are required.
Professional OpenCart extensions, support and custom work.
Contact me via email or Skype by support@thekrotek.com
Redundancy.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Be so kind to watch what you post. Half of your posts are redundant and provide zero help, just increase post counter.
Professional OpenCart extensions, support and custom work.
Contact me via email or Skype by support@thekrotek.com
As of yours. I have posted the answer already on the above and you posted the same solution right underneath it. Read before you post despite of the quality of response that one may believe.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
The verify_sign 's string lines should not be posted on the public forum for security purposes. However, the rest of the information regarding the undefined offset messages are fine to post publicly excluding the customer's confidential information in accordance of PCI. Since you are using Authorize.net AIM (and unmentioned on your first post) , this error may be caused by possible changes through their API.
In catalog/controller/extension/payment/authorizenet_aim.php file,
find:
add below:
Then, clear your logs in the OC admin and test a new transaction. Post the results outputted from the OC admin logs (without posting the verify_sign 's real string this time (replace with Xs).
In catalog/controller/extension/payment/authorizenet_aim.php file,
find:
Code: Select all
$results = explode('|', $response);
Code: Select all
$this->log->write('AUTHORIZENET_AIM :: DEBUG :: ' . json_encode($results));
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
This line should be there. If it isn't, ensure from the downloaded ZIP file of OC v2.3.0.2 release from opencart.com that this line is indeed indicated.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Provided attached file over PM regarding the line does exist on file and confirmed it to the user.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Thank you for your timely reply.
I just realized the problem.
I DO NOT have Authorize.net enabled but it is still listed in my payment options (i only have ever used Paypal):
"Please select the preferred payment method to use on this order.
Credit Card / Debit Card (Authorize.Net)
PayPal "
I just realized the problem.
I DO NOT have Authorize.net enabled but it is still listed in my payment options (i only have ever used Paypal):
"Please select the preferred payment method to use on this order.
Credit Card / Debit Card (Authorize.Net)
PayPal "
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