Post by joegw » Tue Aug 14, 2018 3:15 am

I am having an issue where some of the orders aren't coming in, even though payments are received. They aren't under missing orders or any other order status, and I can't find anything they have in common. Some are paid through Paypal, some through authorize.net. Most of them are at least sending confirmation emails so we can figure out what was ordered. For the most part, the ones that are missing have an order number about 200 higher than the rest, e.g. 60900 instead of the rest around 60700.
I've even tried looking in the database, no luck there either.
OC Version 2.3.0.2

Newbie

Posts

Joined
Fri Aug 10, 2018 1:15 am

Post by joegw » Thu Aug 16, 2018 12:24 am

Update:
Every order that doesn't appear in the backend/database is in the 60900 range. The working orders are numbering sequentially, and are now in the 60800 range. I don't know why these ones are jumping out of sequence, but it seems like that is related.

thanks for your help

Newbie

Posts

Joined
Fri Aug 10, 2018 1:15 am
Who is online

Users browsing this forum: No registered users and 17 guests