Post by dovroc » Mon May 14, 2018 9:39 pm

Hi,

I am aware that there is a previous post regarding the issue below, but unfortunately the suggested solution doesn't seem to work.

I have enabled PayPal express and entered my API details and the Free Checkout option is set to "enabled".
If I go through the regular checkout process and chose the radio button called PayPal Express I am directed to the PayPal site and the ordered is processed correctly.

If however, I press the yellow PP button next to checkout the following message is displayed: This transaction cannot be processed. The amount to be charged is zero.

Any ideas?

Thanks

Newbie

Posts

Joined
Mon May 14, 2018 8:03 pm

Post by IP_CAM » Tue May 15, 2018 4:31 am

What OC Version and what Theme is used? And do you use any
other Extensions, playing their role within the checkout process?
Ernie

Ernie's OpenCart v.1.5.6.5 LIGHT + V-Pro + OpenShop Admin v.1.75 Test Sites
http://www.bigmax.ch - http://www.opencart.li/shop/ - http://www.velomech.ch/cart/
Image


User avatar
Guru Member

Posts

Joined
Tue Mar 04, 2014 1:37 am
Location - Switzerland

Post by dovroc » Tue May 15, 2018 6:54 pm

Hi Ernie,

We use Version 2.2.0.0, we took over the site from a different company so I may be missing some facts, but what I can see is that it says "Default Store Theme" in the settings, and I suspect it was a custom build.

In terms of the checkout features I can see "Order Totals" has options enabled e.g. Sub-Total, Taxes, Total. There are also active Coupons.

Newbie

Posts

Joined
Mon May 14, 2018 8:03 pm
Who is online

Users browsing this forum: No registered users and 26 guests