Post by JohnniZ » Thu Apr 19, 2018 10:57 pm

The "Contact Us" page is displaying a blank screen. It worked when we first set it up. Not sure what happened or why it's blank. Any insight is great. Please go to https://thespiritcorner.com/ and scroll to the bottom, click on "Contact Us" under the Information column.

https://thespiritcorner.com/

Thanks in Advance!
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Post by straightlight » Thu Apr 19, 2018 11:22 pm

While the OC version has not been posted, it's not because the contact us page is blank, it's rather because there's an hidden error message preventing the page to load. Ensure to enable your display errors from your php.ini and from your admin - > systems - > settings - > edit settings - > server tab and from the same tab that the error logs are also enabled. Take note that you can also set your site under maintenance from that same tab while troubleshooting the issue to prevent affecting your users. Then, reload the contact us page. What do you notice? If there's still nothing, see your admin - > systems - > maintenance - > error logs page.

The most generated errors being found on Opencart forum originates from contributed programming. The increased post counters are caused by redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


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Post by xxvirusxx » Fri Apr 20, 2018 12:15 am

You have a display:none on contact form.

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Post by JNeuhoff » Fri Apr 20, 2018 12:17 am

This is an issue with your Journal theme. It generates among others the following CSS which neither Firefox nor Chrome like:

Code: Select all

.contact-page>*:not(form) {
    display: none;
}
The HTML output is generated, but due to this faulty CSS it becomes invisible.

Unfortunately, most 3rd party web themes for OpenCart are of poor quality.

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