Hi guys, ok i'm posting way too much here
I have a question maybe it's an easy fix but i wasn't able to do it.
You know how you can set additional e-mails to recive alerts when an order arrives right?
well for me it doesn't work.
System>Settings>My Store>Mail>Additional alert e-mails
Inside that box i have 3 additional e-mail set up (all comma separated) but only the first one recives the actual e-mail the rest don't.
is there a way to fix this? am I doing something wrong?
Thanks in advance.
Onorio
I have a question maybe it's an easy fix but i wasn't able to do it.
You know how you can set additional e-mails to recive alerts when an order arrives right?
well for me it doesn't work.
System>Settings>My Store>Mail>Additional alert e-mails
Inside that box i have 3 additional e-mail set up (all comma separated) but only the first one recives the actual e-mail the rest don't.
is there a way to fix this? am I doing something wrong?
Thanks in advance.
Onorio
Yes.is there a way to fix this?
Yes, your OC version has not been posted as well as your your admin - > system - > maintenance - > error logs and / or your access log entries from your root FTP logs/access_log file with recent lines regarding email activities.am I doing something wrong?
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
my version is 2.2 i have serched the error log but couldn't find anything related to mail.
anyway i have attached it if you want to check it out, had to zip it for some reason the forum doesn't get .txt files.
anyway i have attached it if you want to check it out, had to zip it for some reason the forum doesn't get .txt files.
Attachments
Check the access logs in your root FTP logs/access_log or from your host console. Do you see any recent messages regarding mail activities handled by Opencart? 'Anyway' does not help understand the source of the problem you are reporting about.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
The log in the root directory is empty (see image)
Attachments
log in root.JPG (23.78 KiB) Viewed 976 times
If the logs are totally empty from the directory, it is possible that your logs are disabled from your host console. See if you can enable them in order to troubleshoot this issue. If you don't know how, contact your host support in order to have them activated.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
Ok so i have found were opencart 2.2 stores the logs. Unfortunately the error log was too big and i couldn't even open it so i cleard it and waited to fill with some errors. I just checked but none of them are regarding mail.
thanks for the help.
Code: Select all
2017-11-21 10:17:59 - PHP Notice: Undefined index: key in /var/www/html/cattex/opencart_new/web/catalog/controller/api/login.php on line 11
2017-11-21 10:18:04 - PHP Notice: Undefined index: key in /var/www/html/cattex/opencart_new/web/catalog/controller/api/login.php on line 11
2017-11-21 10:18:06 - PHP Notice: Undefined index: key in /var/www/html/cattex/opencart_new/web/catalog/controller/api/login.php on line 11
2017-11-21 13:59:22 - PHP Notice: Undefined index: product_id in /var/www/html/cattex/opencart_new/web/vqmod/vqcache/vq2-system_storage_modification_catalog_controller_product_product.php on line 87
2017-11-21 13:59:22 - PHP Notice: Undefined index: option_value_id in /var/www/html/cattex/opencart_new/web/vqmod/vqcache/vq2-system_storage_modification_catalog_controller_product_product.php on line 88
2017-11-21 13:59:22 - PHP Notice: Undefined index: heading_title in /var/www/html/cattex/opencart_new/web/vqmod/vqcache/vq2-system_storage_modification_catalog_controller_product_product.php on line 89
2017-11-21 13:59:28 - PHP Notice: Undefined index: product_id in /var/www/html/cattex/opencart_new/web/vqmod/vqcache/vq2-system_storage_modification_catalog_controller_product_product.php on line 87
2017-11-21 13:59:28 - PHP Notice: Undefined index: option_value_id in /var/www/html/cattex/opencart_new/web/vqmod/vqcache/vq2-system_storage_modification_catalog_controller_product_product.php on line 88
2017-11-21 13:59:28 - PHP Notice: Undefined index: heading_title in /var/www/html/cattex/opencart_new/web/vqmod/vqcache/vq2-system_storage_modification_catalog_controller_product_product.php on line 89
These logs shows persistent errors caused by an installed VQMod extension. I would also suggest to disable each XML files until these logs won't appear afterwards. As for the emails, view the access logs from your root FTP logs folder or from your host console in the logs icon for recent email activities.
Dedication and passion goes to those who are able to push and merge a project.
Regards,
Straightlight
Programmer / Opencart Tester
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