Post by moc » Tue Nov 14, 2017 8:06 am

At the shopping cart page, Coupon code can be applied and calculates new total correctly.
Select checkout and the coupon disappears and item reverts to original full price.
In addition, the checkout page contains a header "Do you Have a Coupon or Voucher?"
but does not have any fields for coupon entry.
OC v 2.1
Any help appreciated

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Post by moc » Tue Nov 14, 2017 8:27 am

Further testing shows that if I disable module "X-shipping pro" then the coupon is maintained from cart to checkout.
a) any idea how I can fix this conflict?
Checkout page still shows "Do you Have a Coupon of Voucher?" but no way of selecting 'yes' or entering coupon details
b) any ideas on a fix for coupon entry at the checkout page?
Thanks

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Post by thekrotek » Tue Nov 14, 2017 6:35 pm

If disabling certain extension fixes the problem, disable it for now and contact extension's developer on the matter.

Professional OpenCart extensions, support and custom work.
Contact me via email support@thekrotek.com


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Post by paulfeakins » Tue Nov 14, 2017 7:04 pm

thekrotek wrote:
Tue Nov 14, 2017 6:35 pm
If disabling certain extension fixes the problem, disable it for now and contact extension's developer on the matter.
This is the correct process to follow here.

For quick, professional OpenCart support please email info@antropy.co.uk


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