Page 1 of 1

Orders being placed set to cancel / not receiving Version 2.3.0.2

Posted: Tue Oct 31, 2017 9:43 am
by jpress69
So I am having an issue with my cc processor so I turned on cash on delivery and am taking off line payments. When orders are placed upon testing, they do not show up and when I go look for them they are set to cancel. No email is sent also, until I set it to processed.. I checked the settings and everything is set to pending or procesing. I've searched the forums and saw a few posts, but those things don't help me at all.. Any other ideas?

Re: Orders being placed set to cancel / not receiving Version 2.3.0.2

Posted: Fri Dec 01, 2017 6:39 pm
by sheldondesouza
Its a Quick fix.
Go to Extensions ( on Dashboard) > Extensions >Payments > Cash on delivery ( you will find it down )
And then there is an option there Order status > set it to Processing ( you can set what you like to be displayed on the admin order page like pending etc . But recommend it as processing )