Post by Boppe » Mon Mar 20, 2017 10:30 pm

Maybe somebody recognizes these erros and can help me out? Thanks a lot.

I have two problems with my checkout:
1. Shipping and payments methods only appears after 35 seconds.
2. When trying to confirm an order I receive the message "Checkout-ID could not be retrieved for this transaction."

Active Member


Mon Apr 29, 2013 10:09 pm

Post by Qphoria » Tue Mar 21, 2017 1:00 am

1. You are saying Step 4 and Step 5 take 35 secs each to display?
Step 4 could take a while if using multiple live rate mods like UPS, fedex, etc as they need to contact back to the live rate server to get rates. But it shouldn't take more than 10 secs at most in most cases. But payment shouldn't take any time to load as those are locally loaded from your own server.

2. That sounds like a warning back from the payment gateway saying your account details are not valid. You would likely need to contact their tech support and ask if your account is working properly. Also double check your credentials

Donate!|OpenCart Basics|GeoZones

User avatar


Tue Jul 22, 2008 3:02 am

Post by Boppe » Tue Mar 21, 2017 3:51 pm

Thanks for your answer, Qphoria.

Sorry, I forgot to mention that I use "Quick Checkout - Best One Page Checkout Solution". When I go to checkout shipping and payments methods only appears after 35-60 seconds. See attached screenshot.

The shipping options are only free shipping or one payed option.

I checked with Payson support and they can't find where the problem is. They told me to reinstall the module. i did, but nothing changed.

In OC error log there is this message:
2017-03-20 19:04:05 - PHP Warning: curl_error(): 82 is not a valid cURL handle resource in /storage/content/65/3000165/ on line 108
2017-03-20 19:04:05 - PAYSON CHECKOUT 2.0
<Payson OpenCart Checkout 2.0 - IPN-Exception> Curl error:
Module version:



screen.jpg (45.49 KiB) Viewed 244 times

Active Member


Mon Apr 29, 2013 10:09 pm
Who is online

Users browsing this forum: No registered users and 17 guests