Post by ventienda » Sun Mar 05, 2017 8:38 am

Hello everybody!
I installed OC 2.3.0.2 on bluehost's server with PHP version 7.0 correctly. The e-store looks normal. I can to register and login without any problem,

But I realized When I try to add an email in the "Additional Alert Mail" section It's not save it.
The emails (Register, new order status, e-newsletters) to the administrator and to the clients were not sent either, in other words, MAIL doesn't working!

My settings:
Mail protocol: Mail.
Mail Parameters: I tested in blank and using the additional mail parameter "-f",

Not included: another language, vqmod. In others words, Its a clean instalation.

I chatted with my server. It said we wasnt block any PHP mail function. I check the "Bugs report" for 2.3.0.2 and Nobody reported this problem.

What do you think is happening?

Thanks for all your help!

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Post by uksitebuilder » Sun Mar 05, 2017 5:57 pm

Please search the bugs section before posting.

This is a known bug in 2302 and a fix has been posted

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Post by ventienda » Mon Mar 06, 2017 2:38 am

I uploaded your "bugs_2.3.0.2-fix.ocmod.xml" modification file. The "additional alert email" text area is not blank anymore BUT The original problem is still there... The plataform doesnt send any email...

Any other suggest?

Thank you

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Post by davidla » Mon Mar 20, 2017 7:25 am

I also agree the fix posted does not solve the email send problem for additional alert emails. It fixes the display problem - that's all. Does anyone have a fix for additional alert emails not sending using the mail protocol.
TIA

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Post by AbeMark » Sat Apr 01, 2017 7:20 pm

that's true, the problem still there. OC did not sent email to Additional Alert Mail. Anyone figure this out?

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Post by JNeuhoff » Sat Apr 01, 2017 10:56 pm

I stumbled across the same problem yesterday. Here is a simple fix:

In file 'admin/view/template/setting/setting.tpl' replace the line:

Code: Select all

<textarea name="config_mail_alert_email" rows="5" placeholder="<?php echo $entry_mail_alert_email; ?>" id="input-alert-email" class="form-control"><?php echo $config_alert_email; ?></textarea>
with this one:

Code: Select all

<textarea name="config_alert_email" rows="5" placeholder="<?php echo $entry_mail_alert_email; ?>" id="input-alert-email" class="form-control"><?php echo $config_alert_email; ?></textarea>
Someone can write it up as a VQmod or OCmod XML file.

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Post by sketchi » Thu Jun 01, 2017 4:19 pm

I've added the two fixes together and made an OCMOD. Seems to work for me so hopefully it helps someone else too.

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Post by mennax » Wed Oct 11, 2017 10:04 pm

Thanks sketchi and JNeuhoff. but my home does not work. I changed it.

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Post by phamxuanvinh2110 » Fri Nov 17, 2017 12:00 am

JNeuhoff wrote:
Sat Apr 01, 2017 10:56 pm
I stumbled across the same problem yesterday. Here is a simple fix:

In file 'admin/view/template/setting/setting.tpl' replace the line:

Code: Select all

<textarea name="config_mail_alert_email" rows="5" placeholder="<?php echo $entry_mail_alert_email; ?>" id="input-alert-email" class="form-control"><?php echo $config_alert_email; ?></textarea>
with this one:

Code: Select all

<textarea name="config_alert_email" rows="5" placeholder="<?php echo $entry_mail_alert_email; ?>" id="input-alert-email" class="form-control"><?php echo $config_alert_email; ?></textarea>
Someone can write it up as a VQmod or OCmod XML file.
Thank you very much

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