Post by iSenseLabs » Mon Feb 20, 2017 9:23 pm

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Recently we were discussing a topic with Martin, from MultiMerch and he asked us to share some info about our company processes. Usually companies put these for internal use only and keep these behind closed doors, however, I believe that it would be beneficial for the whole community to share a few documents we have created to improve the communication, culture and most importantly save clients time.

In this first guide we will be sharing a few tips tips that we learned over the years which have to do with clients reporting bugs.

Your clients will learn:

1. How to effectively explain what the problem is (+ example)
2. How to use screenshots and video (+ examples and resources)
3. How to unclutter correspondence or why it is always good to open new issues in new threads (+ example)
4. Why store specifics matter for the developer/support team

Developers will benefit:

1. Less initial back and forth communication. More time for development and product polishing
2. Faster case resolution and happier clients
3. Setting company standards

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Post by iSenseLabs » Mon Feb 20, 2017 9:30 pm

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The next guide comes from a question we get asked a lot, which is "How do I upgrade my OpenCart store". In this guide we go through all the information you need to consider before going for an OpenCart store update. There are 5 main points when considering an update/upgrade:

What you would learn:

1. The importance of choosing a design and what choices I have overall
2. Which modules I am going to keep and where to find them
3. What are modifications and should I keep those?
4. Managing third party shipping and payment gateways
5. Porting my data from the old store to the new store

Bonus: OpenCart 2.x requires PHP version 5.4+ so I need to make sure my hosting supports this.

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Post by iSenseLabs » Mon Feb 20, 2017 9:40 pm

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How much it would cost to build a custom OpenCart module? In this guide we will explore all the right questions you need to answer yourself before going for custom module development. We will also share some tactics on how to check whether the module you want to build is not build already as well as how to go about structuring an action plan:

What you would learn:

1. Where to check if the module you want to create is already developed
2. How to put all your requirements in one document
3. Creating a project brief
4. Drafting store specifics
5. Front-end module requirements
6. Back-end module requirements

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Post by iSenseLabs » Tue Mar 07, 2017 3:50 pm

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This is the last free guide from our series of Free Guides for the OpenCart community. This guide is about all the details about starting an eCommerce site. It gives different pieces of advice and tactics on how to minimize your project costs while achieving maximum results, utilize the OpenCart modules and themes eco-system as many more.

Here are a bit more details on what you get:

You will learn:

1. What to look for before starting out
2. Writing a project overview
3. The importance of project specifications
4. Cost-saving Module and design specific hacks + how to write specifications like a pro.
5. Putting yourself in the shoes of the user. How to nail module requirements.
6. Payment and Shipping Gateways eco-system

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