Post by mysterfeerie » Wed Jan 11, 2017 6:11 pm

Hello everyone
  I explain my worries
I have a shop, which sells downloadable products, but !!!
When my customers download their purchases.
Instead of having a zip, they have a file not an archive.
I tested on a free that I downloaded myself, it does the same thing to me.
I enclose an image of what they receive

Image
Thank you for your help
VERSION OPENCART: 2.3.0.2

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Post by paulfeakins » Wed Jan 11, 2017 6:50 pm

Are you uploading them as zip files?

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Post by mysterfeerie » Wed Jan 11, 2017 7:14 pm

Yes when i put them in filezilla they are in winrar zip

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Post by mysterfeerie » Thu Jan 12, 2017 12:31 am

I can download it, it does not matter, it's how it happens that is not normal.
  Instead of a zip archive, it happens like a blank sheet, and impossible to open it.
After payment the product is downloaded on click, and it loads, but not in the correct format
Instead of having a rar archive, the client to a white file

Image

That's what they get in place of this

Image

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Post by mysterfeerie » Sun Jan 22, 2017 4:50 pm

HELLO EVERYONE
I NEED HELP.
I AM ON OPENCART FOR MY BOUTIQUE.
WHEN ONE OF MY CLIENTS MAKE A PURCHASE.
SHE CAN NOT DOWNLOAD DOWNLOAD
BUT ARRIVES ON HIS PC IT IS NOT AN ARCHIVE BUT THAT KIND OF FILES.
BY MAKING A RIGHT CLICK - OPEN WITH - BY CHOOSING WINRAR (in the drop-down window) TO OPEN IT CAN BE THE ZIPPER. BUT I WOULD LIKE THAT THEY HAVE DIRECTLY AN ARCHIVE
THANK YOU FOR YOUR HELP

Image

??? ??? ??? ??? ??? ??? ??? :-X :-X :-X :-X
Last edited by mysterfeerie on Tue Jan 24, 2017 2:32 am, edited 1 time in total.

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Post by IP_CAM » Mon Jan 23, 2017 7:59 am

UPPERCASE writing has long been used by nigerian Spammers.
And centering TEXT has been done on the web 20 Years ago.
And you never added an image in the first place. :-\
So, it just leaves a mixed impression.
So, please, better try to match the habit's of this place, or you probably won't receive replies.
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http://www.bigmax.ch/shop/ - http://www.ebikes.li - http://www.ipc.li/shop/ - http://www.openshop.li/shop/
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Post by mysterfeerie » Tue Jan 24, 2017 2:36 am

Hello everyone.
Sorry for capital letters.

I really need your help.
I'm on opencart for my store.
When one of my clients makes a purchase.
It can download the zip, but when the download is on its pc, it no longer appears in archive but like this http://www.iconhot.com/icon/png/quiet/128/fichier-1.png.
By right-clicking on this folder (open with -choose winrar to open -in the drop-down window) it can be unzipped.
But I would like them to have an archive directly.
Thank you for your help

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Post by cyclops12 » Tue Jan 24, 2017 3:20 am

Have you tried going into admin of your store then catalog/downloads and uploading your files that way ?

It might be a problem with filezilla

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Post by mysterfeerie » Tue Jan 24, 2017 5:00 am

To put my kits in shop, I always pass by:
Dashboard / catalog / download
Here I do add I put the link to the right place
I fill the boxes as requested.

On the other hand if there is a problem with filezilla, I would be grabbing for help
Because I promise that it is rather annoying for the customers, and for me.
Thank you for all the help you can bring me
flora

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Post by victorj » Tue Jan 24, 2017 5:12 am

Downloads always must be uploaded through opencart admin.
Never with filezilla.

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Post by mysterfeerie » Tue Jan 24, 2017 5:50 am

yes I understood ,
This is where I go
I explain:
  I put my zip in filezilla
I copy the link he gives me
Ex: kit_Valentine_colors.zip
That I put in downloads
Dashboard / catalog / download
like this
http://nsa38.casimages.com/img/2017/01/ ... 865907.jpg
Then I have record.

If i go through loading on opencar it does not work
http://nsa38.casimages.com/img/2017/01/ ... 852346.jpg

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Post by mysterfeerie » Tue Jul 18, 2017 4:54 am

I come to close this post, because I discovered where the worries came from.
  It just came from the fact that in mask, I put spaces, while everything has to be attached or with.
I thank you for your patience

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