Post by bestshop24h » Thu Jul 14, 2016 9:09 pm

hi

I can insert images directly from "Image Manager",but if I click into a image folder,I cannot select a image by double click.

how to successfully insert images from a image folder in "Image Manager"

Thanks

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Post by bestshop24h » Thu Jul 14, 2016 9:18 pm

if click ,will go to see the image in original size,not insert the selected image into the product's description.

any suggestion?

Thanks

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Post by straightlight » Thu Jul 14, 2016 9:22 pm

What OC version are you using?

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Post by bestshop24h » Thu Jul 14, 2016 9:30 pm

thanks for replying
2.2.0.0 (Latest version)

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Post by bestshop24h » Thu Jul 14, 2016 10:21 pm

up

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Post by straightlight » Thu Jul 14, 2016 10:25 pm

Any screenshots or video captures you could provide? Do you have any extensions installed? When hitting F12 on your keyboard or on your laptop: Holding FN + F12 then try the image manager again, do you notice any error messages in the console tab of the developers tools on the bottom frame? If you try with another browser, do you have the same effects?

More information would be needed in order to assist you on the problem you are reporting.

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Post by bestshop24h » Fri Jul 15, 2016 6:23 pm

please take a look at the images,thanks

in addtion,I didnot installed any extension.

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folderimageproblem2.jpg

the number two - folderimageproblem2.jpg (54.38 KiB) Viewed 4834 times

folderimageproblem1.jpg

the number one - folderimageproblem1.jpg (59.74 KiB) Viewed 4834 times


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Post by straightlight » Fri Jul 15, 2016 6:30 pm

If you click on the catalog, data or product folder, are you able to open the folder or you notice the same event as the bestproduct folder?

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Post by RachSobie » Fri Jul 15, 2016 7:25 pm

I had this problem. CHeck the file name of the photos, it can only be letters and numbers do not use symbols such as the & or *

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Post by straightlight » Fri Jul 15, 2016 7:31 pm


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Post by bestshop24h » Fri Jul 15, 2016 8:20 pm

straightlight wrote:If you click on the catalog, data or product folder, are you able to open the folder or you notice the same event as the bestproduct folder?
the same event as the bestproduct.

thanks

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Post by straightlight » Fri Jul 15, 2016 8:21 pm

bestshop24h wrote:
straightlight wrote:If you click on the catalog, data or product folder, are you able to open the folder or you notice the same event as the bestproduct folder?
the same event as the bestproduct.

thanks
Have you tried the fix above?

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Post by bestshop24h » Fri Jul 15, 2016 8:28 pm

RachSobie wrote:I had this problem. CHeck the file name of the photos, it can only be letters and numbers do not use symbols such as the & or *
I have check the file name,it is ok.

and even I have tried to click image folder"catelog" -cart.png , it still shows the same problem,
move to show the image in its real size,not being inserted as desired.

thanks

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Post by straightlight » Fri Jul 15, 2016 8:36 pm

The beta v2.3 release of OC fixes this issue by replacing:

- system/library/image.php
- catalog/model/tool/image.php
- admin/model/tool/image.php

files.

http://forum.opencart.com/viewtopic.php ... 30#p627403

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Post by bestshop24h » Fri Jul 15, 2016 9:36 pm

straightlight wrote:The beta v2.3 release of OC fixes this issue by replacing:

- system/library/image.php
- catalog/model/tool/image.php
- admin/model/tool/image.php

files.

http://forum.opencart.com/viewtopic.php ... 30#p627403

Thanks so much!
I will try now,

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Post by bestshop24h » Fri Jul 15, 2016 10:20 pm

it does not work,

I have downloaded the v2.3 and upload these three files to override that of v2.2.

but still the same.

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Post by straightlight » Fri Jul 15, 2016 10:22 pm

Did you logged out from the admin, cleared cache from the system/storage/cache folder as well as the browser cache, returned to the page where you use image manager and tried again or just replaced the files?

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Post by bestshop24h » Fri Jul 15, 2016 10:40 pm

yes ,I have clear them both.but still the same.

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Post by straightlight » Fri Jul 15, 2016 11:00 pm

bestshop24h wrote:yes ,I have clear them both.but still the same.
This would be an issue to address to the official v2.3 beta topic.

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Post by bestshop24h » Fri Jul 15, 2016 11:22 pm

does your opencart site have the same problem?

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