Post by nuchie11 » Fri Aug 10, 2018 2:45 am

UPS not showing shipping options at checkout in OC2.2. I get message " Warning: No Shipping options are available. Please contact us for assistance!"

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Post by straightlight » Fri Aug 10, 2018 5:00 am

Did you configured your geo zones settings in the OC admin?

The most generated errors being found on Opencart forum originates from contributed programming.

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Post by nuchie11 » Fri Aug 10, 2018 11:01 pm

Yes, I tried all and US. Still no shipping options.

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Post by straightlight » Sat Aug 11, 2018 12:16 am

Did you configured the geo zones from your OC admin - > systems - > localisation - > geo zones page first?

The most generated errors being found on Opencart forum originates from contributed programming.

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Post by nuchie11 » Sat Aug 11, 2018 4:02 am

Here are my screeshots of my GEO

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Post by nuchie11 » Sun Aug 12, 2018 12:29 am

I tried FedX and can't get it to work. Fedex shows Error.

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Post by straightlight » Sun Aug 12, 2018 2:18 am

nuchie11 wrote:
Sun Aug 12, 2018 12:29 am
I tried FedX and can't get it to work. Fedex shows Error.
Unprovided logs, forum rules.

The most generated errors being found on Opencart forum originates from contributed programming.

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Post by nuchie11 » Tue Aug 14, 2018 7:12 am

Here's the error file attached.

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Post by straightlight » Tue Aug 14, 2018 7:25 am

In those logs, there are Fedex debug reports but not UPS. Ensure to enable the UPS debug mode in the OC admin and test the UPS transaction again. Then, provide those specific logs afterwards.

The most generated errors being found on Opencart forum originates from contributed programming.

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Post by nuchie11 » Tue Aug 14, 2018 8:00 am

UPS Bug is enabled. UPS doesn't show up at checkout only FedEx. Here's error log

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Post by straightlight » Tue Aug 14, 2018 8:24 am

You are showing the same error logs as the above. If the Debug Mode for UPS is enabled and you are not noticing the log outputs, it means either the UPS option has not been selected during checkout in order to log the transactions or the UPS option is not showing during checkout or an extension prevents the UPS shipping extension to be loaded during checkout.

The most generated errors being found on Opencart forum originates from contributed programming.

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Post by nuchie11 » Tue Aug 14, 2018 8:59 am

UPS is not showing at checkout. How can I correct that? and How do I correct FedEx?
Thanks for your help

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Post by straightlight » Tue Aug 14, 2018 9:01 am

Ensure the geo zones are properly configured from your admin localisation geo zones page as well as from your OC admin UPS shipping zones. As for Fedex, this is off-topic since this topic is about UPS.

The most generated errors being found on Opencart forum originates from contributed programming.

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Post by nuchie11 » Tue Aug 14, 2018 9:04 am

Thanks for your help, I'll keep trying.
Thanks

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