UPS Shipping Options

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Re: UPS Shipping Options

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Post by nuchie11 » Fri Aug 10, 2018 11:01 pm

Yes, I tried all and US. Still no shipping options.

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Re: UPS Shipping Options

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Post by straightlight » Sat Aug 11, 2018 12:16 am

Did you configured the geo zones from your OC admin - > systems - > localisation - > geo zones page first?

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Re: UPS Shipping Options

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Post by nuchie11 » Sat Aug 11, 2018 4:02 am

Here are my screeshots of my GEO

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Re: UPS Shipping Options

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Post by nuchie11 » Sun Aug 12, 2018 12:29 am

I tried FedX and can't get it to work. Fedex shows Error.

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Re: UPS Shipping Options

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Post by straightlight » Sun Aug 12, 2018 2:18 am

nuchie11 wrote: ↑
Sun Aug 12, 2018 12:29 am
I tried FedX and can't get it to work. Fedex shows Error.

Unprovided logs, forum rules.

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Re: UPS Shipping Options

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Post by nuchie11 » Tue Aug 14, 2018 7:12 am

Download - 31.79 KiB

Russo and Son Tactical_2018-08-13_23-55-04_error.log Downloaded 25 times

Download - 31.79 KiB

Here's the error file attached.

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Re: UPS Shipping Options

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Post by straightlight » Tue Aug 14, 2018 7:25 am

In those logs, there are Fedex debug reports but not UPS. Ensure to enable the UPS debug mode in the OC admin and test the UPS transaction again. Then, provide those specific logs afterwards.

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Re: UPS Shipping Options

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Post by nuchie11 » Tue Aug 14, 2018 8:00 am

UPS Bug is enabled. UPS doesn't show up at checkout only FedEx. Here's error log

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Download - 31.79 KiB

Russo and Son Tactical_2018-08-13_23-55-04_error (1).log Downloaded 19 times

Download - 31.79 KiB

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Re: UPS Shipping Options

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Post by straightlight » Tue Aug 14, 2018 8:24 am

You are showing the same error logs as the above. If the Debug Mode for UPS is enabled and you are not noticing the log outputs, it means either the UPS option has not been selected during checkout in order to log the transactions or the UPS option is not showing during checkout or an extension prevents the UPS shipping extension to be loaded during checkout.

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Re: UPS Shipping Options

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Post by nuchie11 » Tue Aug 14, 2018 8:59 am

UPS is not showing at checkout. How can I correct that? and How do I correct FedEx?
Thanks for your help

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Re: UPS Shipping Options

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Post by straightlight » Tue Aug 14, 2018 9:01 am

Ensure the geo zones are properly configured from your admin localisation geo zones page as well as from your OC admin UPS shipping zones. As for Fedex, this is off-topic since this topic is about UPS.