Post by fcwhte625 » Wed Apr 11, 2018 5:11 pm

I have built a e-commerce website for my client using opencart version

And I am using PayPal Express Checkout for the payment feature of the ecommerce
However, 1 to 2 products were missing from the order when they passed over to Paypal

After payment has been made, the order total of opencart and the paypal total are not tally because of the missing products

Anyone encountered this before?

Thanks in advance!



Wed Apr 11, 2018 11:00 am

Post by straightlight » Thu Apr 12, 2018 6:41 am

Use the sandbox mode from your admin - > extensions - > extensions - > payment - > PayPal Express Checkout - > edit page and also enable the debug mode. Then, set your site under maintenance for a temporary time from your admin - > systems - > settings - > edit settings - > server tab. Test another PayPal transaction from checkout and see if you can replicate the issue by checking the logs from your admin - > systems - > maintenance - > error logs page by viewing the most recent readings.

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Post by thekrotek » Thu Apr 12, 2018 6:49 am

Error log might not give you any info, since it doesn't contain full PayPal API responses. Most likely you have to ask for professional help. I mean, a developer, not a shrink :-)

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