HI all I have the purpletree multi vendor extension, about to do the first seller commission payout and realise that it is not deducting commission on cancelled orders - But in fact added them a 2nd time - anyone else have this issue ? If so have you fixed it and how I would be most appreciative of any advice as my 2 month support just run out, even though I believe this to be a product design fault.
If no response is provided in the next few days by the official developer of that extension, use the site support link from the Marketplace page where you originally downloaded the extension.
The most generated errors being found on Opencart forum originates from contributed programming.
i'll pm you with what i did - but i won't post it here as i'm just a diy'er - and have no real idea - and don't want to put anyone wrong
BUT there are a few things I haven't solved yet:
So right now I'm working on the shipping hassles
anyway I did contact the developer and their response was that these are not bug/errors but how the system is meant to work
And because when i purchased in January the support was only for 2mths - i was over that by the time i had set up the store and found the errors, even though i tested out the demo model - these things did not show up until the system was actually in use and the first payout was due.
Seriously considering an alternative multi vendor store - any recommendations would be appreciated as until i sort the issues I cant add anymore vendors - its embarrassing to tell them "oh yeah the system only half works" lol
Well. I guess the best will be this here: MultiMerch > https://www.opencart.com/index.php?rout ... n_id=19816
Thanks for mentioning us!OSWorX wrote: ↑Wed Apr 18, 2018 8:49 amWell. I guess the best will be this here: MultiMerch > https://www.opencart.com/index.php?rout ... n_id=19816
Carolyn, definitely drop by on our website and see if MultiMerch would suit you.
I've recently published a few detailed guides that describe how various MultiMerch systems work – such as sellers, order management, shipping and payments – to make it easier to understand: https://multimerch.com/resources/guides/concepts/.
If you have any questions, I'm usually available in our website live chat to help you out
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