Post by syntekker » Wed Jun 21, 2017 12:45 pm

I understand that Welfordmedia is the source for support for this product but I just wish to know what other users experiences are with Openbay Pro. How many users have it installed and working? I installed it 3 weeks ago and support have still to make it work for even one listing. They seem to be at a total loss and stalling me. Am I better looking at an alternative or being patient???
Opencart however is working great!

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Post by OpenCart_Support » Wed Jun 21, 2017 3:08 pm

We would advise that you contact them within their Support Portal: https://help.welfordmedia.co.uk/contact

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Post by syntekker » Tue Jul 25, 2017 12:27 pm

Have contacted and been run around by support already. Endless questions about the setup that they already know. Same questions and excuses each time. Now months later Welfordmedia (who claim they are not really responsible for support?) have achieved absolutely nothing. I notice the module no longer appears as an extension for opencart...............
Is there anyone actually using this successfully???

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