Post by nirajnagar » Mon Jun 26, 2017 9:18 pm

Dear All,

I am running a website based on 2.1.0.1. The site was running on Reseller Club hosting with India data center. I moved the site to hostgator cloud hosting with India data center. I migrated the site. With little issue (which i resolved with friends), site is live now. www.rbhomoeoshop.com

The major issue is - customer login and the admin login is not working. I am using correct user id and password. It redirects to same login page without error. If i use incorrect user id or password, system detects it and giving error.

Since I don't have any coding knowledge, I am unable to resolve/understand this issue. I request you to kindly help me in this issue.
I am looking forward for the fix from you guys. Please guide me.

Thanks,
Niraj

Thanks & Regards,
Niraj Nagar
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Ethical SEO Practitioner, Hosting Solutions, Customized Web Development


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Post by IP_CAM » Tue Jun 27, 2017 9:38 am

well, the Front Side Login seems to work, I registered, but NEVER received a
Confirmation Page, just a simple empty page, containing a 1 in the source, and
nothing else, not even a confirmation eMail, still, I can log in and log out without problems,
just when finishing an order, I got rerouted to this, so, I could not finish the sample order:
https://www.citruspay.com/rbhomoeshop
However, since you seem to use such CUSTOM THINGS, there may be other minor
details, not working as they should, and you may need a Professional, to make your
Shop work in full again, without admin ACCESS to your SIte, it's nearly impossible to find out.
Good Luck
Ernie

My Github OC Site: https://github.com/IP-CAM
5'200 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.


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Post by nirajnagar » Wed Jun 28, 2017 6:36 pm

Hello IP Cam,
Thank you for your time to investigate. When you tried and got access to your user, at that time hosting was pointed back to old hosting. Later one of my developer friend fixed some session related file and the new cloud hosting also worked. Right now login process is working fine on new hosting too. Again My big thank you for your time to my issue. If you with you can check below url for upgrade related issue.

www.rbhomoeoshop.com/clonetest/

Getting some DB related issue.

Thanks,
Niraj

Thanks & Regards,
Niraj Nagar
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Ethical SEO Practitioner, Hosting Solutions, Customized Web Development


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Post by IP_CAM » Wed Jun 28, 2017 6:44 pm

well, it clearly states:
Error: Table 'rbhom2u9_clone4t.ocb7_translation' doesn't exist

But you seem to use another DB PREFIX, not oc_, it therefore
probably does not work, as planned.
Ernie
But if I visited your old Shop, it means, that you had some grave errors on that Site already!

Table structure for table `oc_translation`

Code: Select all

DROP TABLE IF EXISTS `oc_translation`;
CREATE TABLE `oc_translation` (
  `translation_id` int(11) NOT NULL AUTO_INCREMENT,
  `store_id` int(11) NOT NULL,
  `language_id` int(11) NOT NULL,
  `route` varchar(64) NOT NULL,
  `key` varchar(64) NOT NULL,
  `value` text NOT NULL,
  PRIMARY KEY (`translation_id`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_general_ci;

My Github OC Site: https://github.com/IP-CAM
5'200 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.


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