Post by scristi » Tue May 09, 2017 8:46 pm


I'm moving my OC installation from a C-Panel to a Kloxo-MR dedicated server. All not related with OC files (html or PHP) works fine in new server, but not Open Cart, when I call the site it return an ERROR 500.

I have checked both config files with correct paths and MySQL data. Also I have checked all related with permissions and owner, but nothing...

I need help here to fix the problem, if somebody have an idea to explore and solve it...

Thanks in advance,


Server Enviroment:
A. Control Panel:
- Kloxo-MR: 7.0.0.c-2017050104
- Web: --uninstalled--
- PHP: php56s-5.6.30-2.ius.el6 (fpm mode)
B. Plateform:
- OS: CentOS release 6.9 (Final) x86_64
- Hostname:
C. Services:
1. MySQL: --uninstalled--
2. PHP:
- Installed:
- Branch: --uninstalled--
- Used: --PHP Branch--
- Multiple: disable
3. Web Used: apache
- Hiawatha: --uninstalled--
- Lighttpd: --uninstalled--
- Nginx: --uninstalled--
- Apache: --uninstalled--
- PHP Type: php-fpm_event
- Secondary PHP: on
4. WebCache: none
- ATS: --uninstalled--
- Squid: --uninstalled--
- Varnish: --uninstalled--
5. Dns: bind
- Bind:
- DJBDns:
- NSD: nsd-4.1.14-1.el6.x86_64
- PowerDNS: pdns-4.0.3-1.el6.MIND.x86_64
- Yadifa:
6. Mail:
- pop3/imap4:
- smtp:
- spam: bogofilter-1.2.4-1.el6.x86_64
7. FTP: pure-ftpd
- pure-ftpd:
8. Stats: awstats
- awstats:
D. Memory:
total used free shared buffers cached
Mem: 7799 739 7060 3 46 311
-/+ buffers/cache: 381 7417
Swap: 7935 0 7935
E. Disk Space:
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vg-root 450G 2.8G 424G 1% /



Mon May 01, 2017 8:43 am

Post by MrPhil » Thu May 11, 2017 12:04 am

A change of servers that results in a 500 error (Internal server error) often means that your .htaccess and/or php.ini files contain something that the new server doesn't like. For example, check your .htaccess for php_value and php_flag commands that belong in php.ini. The Options command is also increasingly being banned as a security risk, and you need to find other ways to do things like suppressing the viewing of files in a directory (-indexes). Did your old server have suPHP_ConfigPath and the new one doesn't? Likewise, there may be something in php.ini (if you have that file) that it doesn't like. This can be due to either an upgrade or a downgrade in server levels.

Other items to look at: ... tml#err500

Add: of course, the process of moving a site could also have corrupted some files, so be sure to check for that if the above doesn't pan out.

User avatar
Active Member


Wed May 10, 2017 11:52 pm

Post by EvolveWebHosting » Thu May 11, 2017 5:36 am

Did you contact the support department for your new hosting company?

Unhappy with your current host? We can migrate your account today (usually for no fee)! Visit our website and signup and we'll take care of the rest!
24/7/365 support

User avatar
Active Member


Fri Mar 27, 2015 11:13 pm
Location - Denver, Colorado, USA
Who is online

Users browsing this forum: No registered users and 12 guests