Post by mikepeca » Sun Oct 08, 2017 1:13 am

I installed ssl certificate 10 days ago to my opencart site and after that I have not get any orders and before that orders were coming in every day. Is there something that I must do that Google will find my site as before or what is the problem?

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Post by yodapt » Sun Oct 08, 2017 1:42 am

I doubt the problem is google. What is your store url?

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Post by MrPhil » Sun Oct 08, 2017 10:20 pm

Make sure you have something in your .htaccess to change incoming http: to https:, such as

Code: Select all

RewriteEngine On
RewriteCond  %{HTTPS}  !on
RewriteRule  ^(.*)$  https://www.domain.com/$1  [R=301,L]
This will help Google to understand that you've changed over to SSL. Of course, change www.domain.com to suit your site.

Have you tested your site to make sure that it's working under SSL, and you didn't overlook any hard coded http: in the configure.php files? Does your domain with or without "www." match your SSL certificate? Do you have any ad banners or other external content on your pages that are still http:? If so, the resulting security warnings about mixed (https page + non-https content) could be scaring off customers.

Add: I'm assuming when you say you "added SSL" to a working site, that you changed a mostly non-SSL site to 100% SSL. These days, entire sites should be under SSL. If you were running your site without any SSL, even on sensitive pages, and added just SSL for sensitive pages, that's another matter. Most likely you have a mismatch between the SSL cert and the domain name you're using (especially www. or not). Or, possibly, you have non-SSL content on those sensitive pages and it's generating browser security warnings.

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Post by Dhaupin » Sat Oct 14, 2017 7:38 am

A site URL would be the best way to trouble shoot this. Have you tried to place any orders? Are you encountering any errors during the process?
There are also modules available in Opencart market that can force SSL if there are errors.

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