What happen to my post?
It seems that some user have serious problem understanding the structure of Opencart forum. So here is a short description of what each forum should contain..
Opencart its divided in 8 very distinct sections:
Not for asking for support or report bug or for other language than English
Opencart 3.0+ Support
Not for General Discussion or Opencart version 2.0+, 1.5+ or other language than English
Opencart Cloud Support
Not for General Discussion unless related to the Opencart Cloud or other language than English
Opencart 2.0+ Support
Not for General Discussion or Opencart version 3.0+, 1.5+ or other language than English
Opencart 1.5+ Support
Not for General Discussion or Opencart version 3.0+, 2.0+ or other language than English
Please, just read each forum description and stick to the topic if you can
Forum (International Forums)
Opencart for all other languages. Please note that sometime the moderator for that particular language is not online, and therefore it could take a bit longer for your post to be approved. No need to post over and over again the same post... Give us the chance to get there...
Again just read each forum description and try to stick to the topic if you can
Here it is a final reminder of how it works:
You are encourage to post in the correct section/area/language of the forum, so that other members can easily find your post and possibly help you out with the solution. Again as mentioned several times before the more details you can provide the shorter the thread will be.
When you post in the wrong section, using the wrong language or not giving enough details, you are NOT just making our job harder as we need to move the post in the right section and try to guess what the problem really is, you are also taking precious times away from our support team, where this time could be otherwise used to answer your actual post...
Same thing apply to members that decide to use the English section of the forum to post in their own language instead of using the proper nationality forum
Finally if you are not sure it is a bug, don't post it in the Bugs Report section. Just post it in the General Support for your Opencart version and if it is a bug one of our moderator will move the post for you. It will be a lot quicker this way as the majority of the times is not a bug but a simple user mistake
All the above adds up to a huge waste of time and frankly it could be easily avoided.
From now on posts that are posted in the wrong section and they are not an honest mistake will be deleted!
We sincerely appreciate your cooperation on this matter
The Opencart Team