Community Forums

by **liwen** » Wed Mar 28, 2012 3:02 pm

Help!it's taken me one month to upload all my products,but bow all of them have been gone.
i exported the excel file to edit the "weight" and when i imported them back,it says something wrong on product 262.then i deleted the product 262,and imported the excel "successfully,at this the page said so.but when i open my web-site and check everything,and everything's gone.nothing left!!! then i tried to restore the backup what i got from the backup/restore,and the sad thing is "Warning: The file you uploaded was empty!", and there is another upper line says:"Notice: Undefined index: import in /home/---/public_html/admin/controller/tool/backup.php on line 13
,i've checked the backup.php file,it's normal,and tried another earlier backup,it works,but that earlier backup just keeps little products,now i've lost a plenty of products!i've asked the opencart.cn ,they told me maybe there is a bug in backup/restore.
my version is 1.5.1.3,and two language.

by **xl5** » Wed Jul 04, 2012 4:04 pm

Did you find an answer to this as i have the same problem, using 1.4.9.1

by **noad** » Sat Nov 03, 2012 1:49 am

so do i ,my opencart 1.5.3.1.

by **kelo** » Mon Nov 05, 2012 3:58 am

how this issue is solved?

by **Platoxia** » Sun Dec 09, 2012 1:22 pm

I would love to know how this issue was solved...I am having the same problem.

by **i2Paq** » Mon Dec 10, 2012 11:35 am

What is the exact question?

by **Daniel** » Tue Dec 11, 2012 4:09 pm

i need to update the backup system to break the file up. large databases are a major problem.

by **i2Paq** » Tue Dec 11, 2012 8:26 pm

Daniel wrote:i need to update the backup system to break the file up. large databases are a major problem.

The problem is that using a third-party program to restore backups to the MySQL fails as the MAX_ALLOWED_PACKET and WAIT_TIMEOUT is mostly set to default and backups are to large and thus taking to long to restore.

Breaking a backup up in pieces could do the trick.