Community Forums

by **i2Paq** » Wed Nov 30, 2011 7:00 pm

jannetvdijk wrote:Hi,

I still have this problem after doing everything you guys said.
When I fill in all required fields at step 2 and click on 'Continue', nothing happens. I only get the loading-thingy.

http://e-magination.nl/opencartt/index. ... t/checkout

I really don't know what to do next. Can someone please help me out? Oh, I'm using version 1.5.1.3 by the way.

Hope someone can help me with this.

I have looked at your site but with Guest-checkout it works fine.

Ik heb besteld:

T-shirt
- Kleur: Blauw
- Maat: S

by **jannetvdijk** » Thu Dec 01, 2011 9:13 am

Hi,

Well, it's not really about the quest checkout. It happens when you register. I get the problem in every browser btw.

Hope you can help.

by **jannetvdijk** » Thu Dec 01, 2011 9:22 am

Maybe it has got something to do with me not being able to go to admin --> Settings --> International --> Tax Rate. I noticed this problem yesterday. Don't really know if this problem was there all the time. Is there anyone else with the same problem?
This menu-item is called text_tax_rate, which is a pretty weird name for a menu-item. Maybe it has got something to do with the language files (Dutch) that uploaded?

Thanks in advance!

EDIT: Fixed this by uploading /admin/language/english/localisation/tax_rate.php to the Dutch language (/admin/language/dutch/localisation/tax_rate.php) as well. Appears to be missing there.

Now I'm stil having this issue with not being able to register on my webshop at http://www.e-magination.nl/opencartt

Can someone help?

by **i2Paq** » Mon Dec 05, 2011 6:24 pm

jannetvdijk wrote:EDIT: Fixed this by uploading /admin/language/english/localisation/tax_rate.php to the Dutch language (/admin/language/dutch/localisation/tax_rate.php) as well. Appears to be missing there.

Thats is what you get from using the wrong language pack for your version of OpenCart.

by **SoulV** » Fri Dec 16, 2011 5:36 pm

I have the same problem and am seriously struggling now after days of trying to fix this bug!

Most customers that visit the shop cannot continue. They all get stuck on the checkout page.

I can replicate this but buying a product and the clicking on the continue buttons, then going back up the checkout page and click modify and then click the continue buttons again. It stops working.

The buttons just do not work. Unless you wait a while and come back to it then they work again.

I have the shoppica theme, but I have now disabled it and running the default shopping cart.

Things I have done :
• re-uploaded all the checkout files in catalog/controller/checkout and catalog/model/checkout
• Checked the following at its ok: /catalog/controller/checkout/register.php on line 28 i change the utf8_strlene to utf8_strlen.
• Disabled shipping extensions
• Uninstalled and re installed payment options
• Replicated on default OC

Does anyone know a solution? PLEASE!

Im going to re apply my shoppica template so my customers have some where to go even tho most cant buy anything!

http://www.bleujenflorist.com/flowershop/

I have OC 1.5.1.3

by **madimar** » Fri Dec 16, 2011 9:02 pm

Daniel, Q, there are at least 3 similar topics opened at the moment with several people experiencing issues in checkout process (seems related to Ajax).
I'm randomly experiencing them too, especially in my local dev environment (old PC with wamp).
Any clue?

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by **madimar** » Fri Dec 16, 2011 9:09 pm

Ah, just to add some further info.
I have tried to do some debugging with firebug and codelobster, and checked logs, without any success

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by **straightlight** » Fri Dec 16, 2011 11:06 pm

I was able to reproduce the problem as it would seem to come from the latest version of Firefox. However, with IE, it seem to work just fine. The problem is the browser compatibility while using the payment-address Ajax method from the view/theme/<template>/template/checkout/checkout.tpl file on this function:

Code: Select all: $('#payment-address #button-address').live('click', function() {

where somewhere in that routine, the response gets rejected.

by **SoulV** » Sat Dec 17, 2011 11:10 am

see a video of it not working here. Firefox 8 http://www.screenr.com/Ct6s

Thanks to straightlight for taking the time to problem solve. Appreciated!

by **SoulV** » Sat Dec 17, 2011 11:23 am

I have loaded a brand new fresh install, no mods, just raw from the upload folder and its still doing it. So it must be a core bug.
http://www.bleujenflorist.com/flowers/

by **straightlight** » Sat Dec 17, 2011 12:52 pm

SoulV wrote:I have loaded a brand new fresh install, no mods, just raw from the upload folder and its still doing it. So it must be a core bug.
http://www.bleujenflorist.com/flowers/

Thanks for the confirmation SoulV. I hope this gets resolved soon enough since most contributors will have useless results when publishing free or paid modules for checkout purposes.

by **SoulV** » Fri Dec 23, 2011 3:44 pm

Has anyone manged to fix this major problem yet? Im losing customers everyday!

by **SoulV** » Thu Dec 29, 2011 8:09 am

by **straightlight** » Thu Dec 29, 2011 2:38 pm

There's a post in this section regarding the UPS and USPS fixed by an administrator. If only it could be set as sticky on the forum, it would be easier to point. The question for you would be to know if you're indeed using UPS / USPS ?

by **SoulV** » Fri Dec 30, 2011 2:48 pm

Sorry whats UPS? I have searched these posts and cant find 'UPS' (Whatever that is)

by **straightlight** » Fri Dec 30, 2011 2:52 pm

UPS is a shipping service which also provides API communication between merchant sites and manufacturer to obtain quotes based on a few factors with physical products.

by **SoulV** » Sun Jan 01, 2012 12:29 pm

Hi Straightlight, sorry I dont know if I have missed something here... but how does this effect the 'Won't go after step 2 in checkout' problem.

Its still not working in firefox.

Happy New Year

by **straightlight** » Sun Jan 01, 2012 4:41 pm

Hi, typically you'd be right saying that the UPS would usually have nothing to do related with a checkout issue. Unfortunately, other topics also reports erroneous after step 2 on checkout which has been discovered to be related on UPS / USPS. There's a specific topic about it. By doing a search, you will probably find the answer you're looking for.

by **SoulV** » Mon Jan 02, 2012 5:25 pm

Ive tried and tried.... dont know what to search for anymore.. cant find any solutions... i have found that A LOT of people are having this problem. I dont even have UPS installed. It still does not work on a fresh install... so its a major Opencart BUG.

I really hope a solutions found as my shop is still offline as it is unusable!!!!

If there is a solution, can some one please post a link here.