Won't go after step 2 in checkout

[SoulV]

Thanks... I think I done what you said already......

See the file here: http://www.bleujenflorist.com/flowersho ... 6.1.min.js

But im still getting the error.

[nishanttimothy]

Thanks... I think I done what you said already......

See the file here: http://www.bleujenflorist.com/flowersho ... 6.1.min.js

But im still getting the error.

Just visited your site and tried to do a test order ... I saw this trace on firebug ...

POST http://www.bleujenflorist.com/flowersho ... t/shipping
POST http://www.bleujenflorist.com/flowersho ... t/shipping

200 OK
303ms
jquery.min.js (line 4)
ParamsHeadersPostPutResponseCacheHTMLJSON

{"error":{"warning":"Warning: Shipping method required!"}}

And when the next continue is clicked -- there is no params passed.... which leads me to believe that it might be a case where a shipping method is required. What you could do is -- try to enable a shipping module and test it please? If it works then we can see how it reacts with firebug.

Give it a shot - worth a try!!!

[SoulV]

Weight based shipping is always enabled. I have just enabled flat rate. Ill leave this up for hour or 2 so my vistiors dont get to confussed.

As you say... worth a shot!

It seems to happen more when doulbe clicked... my vistors are older.. so they tend to do that alot. Also I ahve tried new fresh installs... so im thinking my server could be a part to play.

To be honest.. haven got a clue. I hoppe someone else does

http://www.bleujenflorist.com/flowersho ... t/checkout

[SoulV]

removed the flat rate now

[nishanttimothy]

removed the flat rate now

Sorry SoulV - I only saw this post in the morning.

Once you set the flat rate - did you try again - with a test order and what happened?

If not - can you please do it again - test it out yourself and see if there are any errors that firebug throws up. Alternatively you can turn it on between 10:00 AM to 10:15 AM. I will try to have a look at it again.

NT

[SoulV]

Its ok... thanks for your help anyway.

I have put it up now... its even worse than before on my machine.

Fire bug says:

GET http://www.bleujenflorist.com/flowersho ... s/shipping

403 Forbidden
64ms
jquery.min.js (line 4)

403 Forbidden
65ms
jquery.min.js (line 4)
POST http://www.bleujenflorist.com/flowersho ... s/shipping

AND



GET http://www.bleujenflorist.com/flowersho ... try_id=222

200 OK
126ms
jquery.min.js (line 4)
GET http://www.bleujenflorist.com/flowersho ... try_id=222

403 Forbidden
42ms
jquery.min.js (line 4

[SoulV]

I got this reply on another forum:

Hi,

Most likely, the problem is caused by terminated ajax requests, when a user clicks on a button several times. Every subsequent click sends several simultaneous ajax requests to the server. These requests are ‘light’ and shouldn’t cause a big server load, but it could happen (especially on slower servers, e.g. shared hosting) and some of the requests could be terminated. Even if they don’t cause server load and no termination occurs, there is a good change for a so called ‘race condition’. When a race condition occurs, the ajax events are not called in the desired order and this causes mess, which could prevent the checkout form from responding.

This is solely an opencart issue, but it could be easily fixed (or at least the chance to occur could be minimized). What needs to be done is to ‘block’ the ‘continue’ button until all ajax requests arrive. This way, no additional requests will be fired, if the user keeps clicking the button before information from the server has arrived.

You should keep in mind however, that we reproduced the issue on your server, but not on ours. This means, that most likely the terminated requests are caused by a slow server response. It would be a good idea to try with another hosting solution until this issue is fixed.

We could (and probably will) address this issue, but it needs good testing and proper error messages in case of terminated requests, so we will leave it for a future release. We are putting it on our ToDo list. No promises or ETA here, though.

[nishanttimothy]

Hi Soulv,

I just tested your site and it works from end to end.... I was able to go from ordering all the way to payment. Not sure if you can see that happening.

I got to the stage where it asked me to pay via paypal or credit / debit card.

My observation is that - It works fine at my end!

Cheers,

NT

[nishanttimothy]

Hi Soulv,

I just tested your site and it works from end to end.... I was able to go from ordering all the way to payment. Not sure if you can see that happening.

I got to the stage where it asked me to pay via paypal or credit / debit card.

My observation is that - It works fine at my end!

Cheers,

NT

Forgot to mention --- this is with the flat rate postage option enabled. So atleast we are getting somewhere!!!

[SoulV]

Did you give it a few doulbe clicks? hehe Its very ill my side... ill try and do a refesh then. Where do we go from here?

[nishanttimothy]

Did you give it a few doulbe clicks? hehe Its very ill my side... ill try and do a refesh then. Where do we go from here?

I just tried it again and it still works.... )

I clicked the living daylights out of it...and it still works. Are you sure it is not a browser issue at your end???

NT.

[SoulV]

Haha Well thats great news! Thanks

What do I need to do now. I cant leave flat rate on there. Is there something I can adjust?

I just got an order through.. so your right its working.

[nishanttimothy]

Haha Well thats great news! Thanks

What do I need to do now. I cant leave flat rate on there. Is there something I can adjust?

I just got an order through.. so your right its working.

Lol!!! Great!!!

I think you should set your geo location for the flat rate...delivery only to your local area for example. Not sure -- have not explored the options in its entierity as yet!!!

[SoulV]

I think you should set your geo location for the flat rate...delivery only to your local area for example. Not sure -- have not explored the options in its entierity as yet!!!

Thanks for that... I have 3 local areas and no further any ideas on how to implement? As I said... i used weight based shipping, but I obviously need a work around.

[SoulV]

I FIXED IT!!!!!! After 7 months of posting here, sweat, tears, loss of customers and money... Ive cracked it!

The answer..... I moved servers!

Now im going to party!

[nishanttimothy]

I FIXED IT!!!!!! After 7 months of posting here, sweat, tears, loss of customers and money... Ive cracked it!

The answer..... I moved servers!

Now im going to party!

Blimey that took a while didnt it!!!...Who would have thought!!