Post by vsathyan » Sun Apr 15, 2018 2:25 am

Hi,
There seems to be a bug in the options.

Here is what I did
Create a radio button option in the categories with 4 radio button options with different values.
Assign the option to a product by editing a product, and assigning the newly created option to it.
Saved the product

When i went to the product page - indeed the radio button option appeared in the product page. Now, i selected one of the 4 radio button and placed by order.
The order was successfully placed, and i returned to the home page.

Now, i tried to book the same product second time, when i went to the product page - to my surprise only 3 radio buttons came up this time. I had set 4 radio button options which appeared for the first time when i ordered the product for the first time.
To check it, i selected one of the available 3 options now and confirmed the order.

When i visited back the same product - now that second radio button is also gone.. I have only two radio buttons in my product page.
This seems to be a bug.

Have anyone faced this problem? Is there a known solution to this? Thanks.

Regards,
vsathyan

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Post by synapseindia » Mon Apr 16, 2018 9:16 pm

Hi vsathyan,

While assigning options to any product set the options value to "Subtract Stock" to "No" and put the quantity value 1 .

Hope this will help you to not vanish up the product options.

Thanks

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