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Checkout problem! Can't add more than 1 quantity of an item

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Checkout problem! Can't add more than 1 quantity of an item

Postby dizzydee » Mon Jun 18, 2012 2:05 am

I'm having a problem when i try to add more than 1 of any item. I keep getting the error message "Products marked with *** are not available in the desired quantity or not in stock!"
There are 9999 of every item in stock but i still get this error message when i try to checkout.
I've tried searching this problem but haven't found any helpful answers. If anyone has ran into this problem or has solved it I would greatly appreciate some answers.
Thanks
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Re: Checkout problem! Can't add more than 1 quantity of an i

Postby straightlight » Mon Jun 18, 2012 11:31 pm

For which OC version are you reporting this problem particularly ?
Regards,
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Re: Checkout problem! Can't add more than 1 quantity of an i

Postby dizzydee » Tue Jun 19, 2012 8:00 pm

im using 1.5.3.1
if i add any quantity other than 1 i get that error message even though there are plenty of items in stock


Image
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Re: Checkout problem! Can't add more than 1 quantity of an i

Postby Daniel » Wed Jun 20, 2012 9:04 am

make sure you add the option quantity aswell.
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Re: Checkout problem! Can't add more than 1 quantity of an i

Postby brewandwinesupply » Thu Feb 14, 2013 6:57 pm

What needs to be added as an option? I am having this same problem too.
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Re: Checkout problem! Can't add more than 1 quantity of an i

Postby bigal » Thu Feb 14, 2013 7:49 pm

Quantity value of product options greater than zero.
Best Regards/Allen Chen
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Re: Checkout problem! Can't add more than 1 quantity of an i

Postby brewandwinesupply » Thu Feb 14, 2013 8:19 pm

Under "Products/Data", I have both "quantity" and "Minimum quantity" marked as 1, and "Subtract stock" as no.
Should I have those set higher?
people are saying they can only order 1 at a time.
I have has these settings all along but recently I have been having this proplem.
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Re: Checkout problem! Can't add more than 1 quantity of an i

Postby jeffcdo » Wed Mar 06, 2013 8:21 pm

I have been having this same problem lately, anybody find a solution?
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Re: Checkout problem! Can't add more than 1 quantity of an i

Postby jeffcdo » Thu Mar 07, 2013 10:36 pm

I've found that the "9999" technique mentioned above for quantity is working for me. I don't use Opencart to track stock, so an in-stock item is a quantity of 9999 and an out of stock quantity is 0.

Using a quantity of 1 and selecting the option to not subtract from stock worked for me until recently, I'm not sure what changed.
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Re: Checkout problem! Can't add more than 1 quantity of an i

Postby brewandwinesupply » Thu Mar 07, 2013 10:54 pm

I have been changing some of my products to either 10 or 100, but there are some items I keep limited supply of and have trouble getting from my supplier, so I like to keep the numbers close. also there is the stock that goes out the front door that I would have to keep up dating..
Just worked nicer the other way.
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