We have a baffling problem - help appreciated.
We had a customer pay £179 - but we ended up selling an alternative product to him for £149 so entered £149 as the amount to be released through Opencart admin. It clearly shows the date and time the £179 was put through by the customer and the date and time we 'released' £149. so there is no human error here.
However, the amount taken by Sage Pay was £179 - they say that the problem lies with Opencart but I don't know how to correct this or where to look to see if it some setting that needs to be reset.
Has anyone else experienced this?
We have run a test and the same thing happens.
The most generated errors being found on Opencart forum originates from contributed programming. The increased counters are caused by posted redundancies of the same solutions that were already provided prior.
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