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A useful feature for order

Posted: Thu Jul 15, 2010 10:27 am
by workwonder01
For each order, could you add one more field called "Notes". It can be very useful. Sometimes, we may need to add some notes about the order. For example, if we can put a note such as "Customer called today. Shipping delayed due to xyz reasons. Will get back to customer in a couple of days... (notes added on 07/15/2010)", it can be very helpful.

Thanks.

Re: A useful feature for order

Posted: Thu Jul 15, 2010 11:22 am
by Xsecrets
that's what the order history comments are for.

Re: A useful feature for order

Posted: Thu Jul 15, 2010 11:46 pm
by Qphoria
Correct.. and in 1.4.8 I added the option to append comments separate from the notification so that you can add comments without necessarily updating the customer.

Re: A useful feature for order

Posted: Sun Jul 18, 2010 5:07 am
by Johnathan
I noticed that if you choose the opposite -- notifying the customer without appending comments -- it doesn't add it to the admin side of the Order History. Does it add it to the customer's Order History? (I assume not...)

It seems to me like it should always append the comments to the admin side of the Order History. So perhaps "notify the customer" should send an e-mail, and "append comments" should show it in the customer's order history.