Post by workwonder01 » Thu Jul 15, 2010 10:27 am

For each order, could you add one more field called "Notes". It can be very useful. Sometimes, we may need to add some notes about the order. For example, if we can put a note such as "Customer called today. Shipping delayed due to xyz reasons. Will get back to customer in a couple of days... (notes added on 07/15/2010)", it can be very helpful.

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Post by Xsecrets » Thu Jul 15, 2010 11:22 am

that's what the order history comments are for.

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Post by Qphoria » Thu Jul 15, 2010 11:46 pm

Correct.. and in 1.4.8 I added the option to append comments separate from the notification so that you can add comments without necessarily updating the customer.

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Post by Johnathan » Sun Jul 18, 2010 5:07 am

I noticed that if you choose the opposite -- notifying the customer without appending comments -- it doesn't add it to the admin side of the Order History. Does it add it to the customer's Order History? (I assume not...)

It seems to me like it should always append the comments to the admin side of the Order History. So perhaps "notify the customer" should send an e-mail, and "append comments" should show it in the customer's order history.

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