Search found 125 matches

Search found 125 matches

Re: Postage issue

It's using the royal mail extension that came with opencart?

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  • Fri Jun 29, 2018 10:42 pm
  • Replies 3
  • Views 198
Postage issue

Randomly when people place orders postage keeps being selected at the cheapest rate.

So I up to £5 is £1 postage, up to £10 is £2 and so on. Every now and then the postage is £1 regardless of what has been ordered... Any ideas why this would start happening?

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  • Fri Jun 29, 2018 9:07 pm
  • Replies 3
  • Views 198
Re: country not available for shipping (royal mail)

I've checked in the royal mail code files and CH is listed there... its also listed in european countries.

Any ideas why it would come up with no shipping options available?
Its the only country that does it...

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  • Sat May 19, 2018 9:27 pm
  • Replies 3
  • Views 166
country not available for shipping (royal mail)

strange issue here. I have rural mail enabled and everything works fine for all countries as far as I'm aware (shop has been running for months) Had a customer from switzerland complain that no shipping options are available... i ran a test purchase and they are correct. international tracked is sel...

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  • Sat May 19, 2018 1:22 am
  • Replies 3
  • Views 166
Re: Random emails seem to be bouncing back

I've checked with ip checkers and email blacklist checkers and both the domain and the ip are not listed as blacklisted.

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  • Sun May 13, 2018 5:41 pm
  • Replies 4
  • Views 135
Re: Random emails seem to be bouncing back

great, thanks for the response.
Im on TSO host cloud servers so ill contact their tech support on the issue

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  • Sun May 13, 2018 4:53 pm
  • Replies 4
  • Views 135
Random emails seem to be bouncing back

For some reason we are experiencing random emails bouncing back as undelivered. It doesn't happen for every customer or every order but somedays its all and other days its none. When you click to update status to 'shipped' it seems to be bouncing most of those back. Email settings seem to be correct...

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  • Sun May 13, 2018 4:35 pm
  • Replies 4
  • Views 135
Re: out of stock warning wrong

sorry 3.0.2 i have got the cart to work correctly now and it displays the item as out of stock. Is there a way to stop a person adding the quantity of an item to cart if its too many items? i.e i have 5 in stock but they add 6... it says success then you go cart cart and it says out of stock. I need...

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  • Mon Jan 22, 2018 8:04 pm
  • Replies 2
  • Views 243
opencart 2302 undefined error

opencart version 2.3.0.2 Fresh install no modifications of any sort. FTP details setup in server settings I have SSL forced across the entire site, current live site is in root with 3.02 install and this store is in ../upload/ folder htaccess file changed as per instructions on another topic relatin...

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  • Sat Jan 20, 2018 4:59 pm
  • Replies 1
  • Views 232
Re: Help - Massive colour difference

is it a clean install?
do you have image compression enabled?

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  • Sat Jan 20, 2018 1:28 am
  • Replies 3
  • Views 232
Re: shopping cart has to be reloaded to see changes

opencart 3.02 by the way. could my htaccess be causing the issue? ## EXPIRES CACHING ## <IfModule mod_expires.c> ExpiresActive On ExpiresByType image/jpg "access 1 year" ExpiresByType image/jpeg "access 1 year" ExpiresByType image/gif "access 1 year" ExpiresByType image/png "access 1 year" ExpiresBy...

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  • Fri Jan 19, 2018 8:58 pm
  • Replies 1
  • Views 163
shopping cart has to be reloaded to see changes

if you add a product or if you click to remove a product the browser has to be refreshed before you see the changes.
Its as though the store is one step behind all the time.

any ideas what could be causing this page/cart delay?

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  • Fri Jan 19, 2018 7:14 pm
  • Replies 1
  • Views 163
Re: Website Taking 1 Minute to load

go to gtmetrix. run a scan on your site, once complete click on 'waterfall' this will show which parts of your site are causing the slow down.
Do you have a theme running on the site at all? its most likely css files or javascript causing a slow down.

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  • Fri Jan 19, 2018 7:04 pm
  • Replies 4
  • Views 346
out of stock warning wrong

instead of showing fabric as being out of stock the site allows me to add too many products. If i then go to checkout, instead of saying the item is out of stock etc it keeps saying shipping method required. This goes away once you put in a correct amount of stock items. Shouldn't it have a red star...

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  • Fri Jan 19, 2018 6:54 pm
  • Replies 2
  • Views 243
Re: cache error file not found

unfortunately not, quite a few this morning. (error reporting front end stopped though thankfully)

2018-01-11 7:54:33 - PHP Warning: unlink...public_html/system/library/cache/file.php on line 48

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  • Thu Jan 11, 2018 4:10 pm
  • Replies 37
  • Views 2087
site has slowed to a crawl pace

*** edit, please ignore... won't allow me to delete this post*** could you please visit 'website' and click a few products, you will see that for some reason the past 2 days the site has started to run extremely slowly. I can't seem to figure out why, I'm seeing no specific errors. My server host sa...

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  • Wed Jan 10, 2018 8:30 pm
  • Replies 0
  • Views 247
Re: cache error file not found

Have you switch off Display Errors by going to System -> Settings -> Edit (for your store) -> Server (tab)? If you are using version 3. Have you switched off displaying of errors in the config files? To switch this off change $_['error_display'] to false in system\config\default.php or add $_['erro...

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  • Wed Jan 10, 2018 8:16 pm
  • Replies 37
  • Views 2087
Re: cache error file not found

The above code changes to file.php have not worked. i added them when you posted and have had several errors since. I cleared cache etc when changes were made. 2018-01-10 12:13:33 - PHP Warning: unlink(/var/sites/f/website.co.uk/storage/cache/cache.catalog.language.1515589999): No such file or direc...

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  • Wed Jan 10, 2018 8:15 pm
  • Replies 37
  • Views 2087
Re: cache error file not found

the github file is totally different to the original file and the code you have quoted isn't there.

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  • Wed Jan 10, 2018 6:30 pm
  • Replies 37
  • Views 2087
Re: cache error file not found

is this as well as the previous code change?
Ive just implemented the change listed before...

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  • Wed Jan 10, 2018 5:04 pm
  • Replies 37
  • Views 2087

Search found 125 matches